Apollo NeuroReviews of apolloneuro.com

I LOVE my Apollo. I have had different issues over the years between physically health, anxiety, emotional and I have found that when I consistently use my Apollo my symptoms quiet down . It works!!! The company has updates frequently, are always adding new vibes and even give you ones to try. My Naturopath recommends it to his patients . Give it a try you’ll love it.

I’ve really enjoyed my Apollo Neuro and find myself using it more and more. I especially like using it for sleep and nervous-system support, and I love that I can choose different Vibes depending on what I need throughout the day. One of my favorite things is the SmartVibes/AI functionality. I like that it becomes more personalized as I continue wearing it rather than just being a device that vibrates at the same setting every time. I’ve also recently started exploring scheduling Vibes, which makes it much easier to incorporate Apollo into my normal routine without constantly opening the app. I’ve enjoyed my Apollo enough that I recently purchased a second one in hopes of using it with my kids. I’m especially interested in seeing how the scheduled Vibes might work for things like sleep, calming down, and focus, since they can use the Apollo without needing to have a phone with them. It is definitely an investment, particularly with the ongoing SmartVibes subscription, so I’m still deciding how much value the subscription adds for me long-term. But overall, I really enjoy my Apollo and have found it to be a useful tool that I actually want to keep using.

I purchased the Apollo device with great hopes, and I was pleased to find that I could actually feel the calming effects they describe. Unfortunately, I have Meniere’s disease in my left ear, which causes dizziness. Even though the vibrations from the Apollo were very gentle, they unfortunately made me feel dizzy. I contacted the company, explained the situation, and they immediately took care of the return. They emailed me a return label, and within five days of sending the device back, I received a full refund. I was very impressed with the company’s customer service. They made the entire process easy and hassle-free. A great product and a company that can be trusted.

It's not the company, it's their device. The Apollo Neuro has no power off switch. The battery runs down quickly while in "standby". Every time that I NEED to use it and reach for it the battery is dead. So I plug it in and wait 2-3 hours for it to charge up fully and by then I've already tried something else and I just unplug it and put it away until the next time. Only to find the battery dead and needing a 2-3 hour charge... Repeating the whole process almost endlessly. I've actually been able to use it only a few times in the years that I've owned it. A Waste of Money to buy it and A Waste of electricity to keep endlessly needing to charge it. The app is 95% attempt to update you to pay more to buy more vibes to use on a device with a dead battery that stays mostly in a drawer - unusable.

After months of trying to get assistance from the company for a defective product to no avail, we have repeatedly asked for a return. They continue to put us off. If I could give 0 stars I would. I do not recommend purchasing a product from this company. The product would be great if it worked, but customer service is horrible. Ihave now owned 2 Apollo Neuros, and they dont last more than 2 years. For the price one would expect a longer lifespan. In January of 2025 they started a Kickstarter Pledge for their new model which was due to be delivered in the summer of 2025. They keep delaying, and delaying the new product which they sold at a discounted price of $358. I have requested a refund having now burned through 2 devices. Not interested in their new one as they are too expensive when they only last two years. They wont issue a refund and said that I have to wait until its shipped and then I can return it within 30 days. This is unacceptable! As an accountant, they can clearly issue a refund, not ship me the product, and resell it to someone else at full price. What a scam - theyve had my money for 18 months, and no product delivery date.

I am not pleased because customer service is not reacting, please contact me soon, my order number is : #an196975 so I can cancel this review and there is no need to try to get contact by other reviews seen neither chat neither e-mail gives any reaction in weeks after several attempts, almost reaching 10!

Customer desk does not react when announcing problems in guarantee period with request for refund

I liked my original Apollo Neuro, which makes this experience even more disappointing\. About one month after purchasing a refurbished replacement directly from Apollo, it overheated while charging, melted into the charger, and produced a strong electrical burning smell\. It was frightening and, in my opinion, presented a serious safety hazard\. What has frustrated me most is the lack of response\. I have repeatedly requested a call from a supervisor, but no one has contacted me\. A potential product safety issue deserves more than routine customer service\. I hope Apollo investigates this incident and improves how it responds to customers reporting serious safety concerns\. Based on my experience, I cannot recommend purchasing a refurbished device\. 10/26 Apollo Neuro did follow up with me to say they would investigate but I haven’t heard the results of an investigation. They did even send me a new Apollo Neuro. However, after about a month, the device stopped taking a charge. Even after following all their recommended steps to get it to charge it wouldn’t work. I am totally done with the company!