Apollo ModaReviews of apollomoda.com

Response from Apollo Moda· May 24, 2023

Dear Sydney, Thank you for your feedback, and we appreciate your kind words regarding the shoe itself. We apologize for the inconvenience you experienced with the sizing. We understand the frustration of not being able to fit your foot comfortably into the wide shoe you ordered, despite following the size chart guidelines. We strive to provide a wide range of sizes to accommodate our customers' needs, including wider options. To address this issue, we would like to work with you personally to find a suitable solution. Our customer service team is available to assist you in exploring alternative options that may better fit your specific requirements. We want to ensure that you find the perfect pair that fits your American foot comfortably. Please reach out to us at your earliest convenience, and we'll be more than happy to assist you in any way we can. Thank you for bringing this matter to our attention, and we look forward to resolving it to your satisfaction.