best in customer service
best in customer service
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
237 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aplus Insurance is listed under Insurance.
Aplus Insurance (aplusinsurance.biz) has 237 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
237 approved reviews, newest moderated first
best in customer service
By customer
Great price
By customers Mr B.
My agent Mrs Cheryll Boykin was amazing in helping me choose an auto insurance company
By Tiffany T.
A+ is Great place to get insurance I would definitely recommend to everybody.
By customer
Wishing I could get the same customer service as everyone else! However, I’ve been waiting on a refund for over a month!! No one has gotten back to me, and I’m left hanging, wondering if I’m going to get a refund. Every time I call A Plus insurance, they have me wait on hold with their insurance carrier, Falcon for hours, only to get hung up on when someone actually answers.
By Kirill L.
I have been working with A+ for a few years and I have to say they are just that A+. They help me understand what I need and always work on getting me the best price. The customer service is second to non.
By John T.
The agents are Always accommodating ready and eager to help Chris,Carla and Sonya are very pleasant and professional an Awesome combination
By customer
My agent is amazing
By Sharod T.