YOUR ENTIRE PLAN IS A SHAM
YOUR ENTIRE PLAN IS A SHAM. THis has been the WORST home warranty plan we've ever dealt with. We have called our agent and their broker. They will never utilize your company again. We are also contacting the selling agent to convince them to never us APHW ever again. The warranty is crap. The customer service is worse. Service? What service?
By Brandon M & Nolan C.
Response from Americas Preferred Home Warranty· Oct 7, 2026
Hello Brandon & Nolan, It’s understandable to have concerns when questions come up about your home warranty coverage. Thank you for taking the time to share your experience and give an opportunity to clarify how the warranty works. Coverage applies to specific items that experience a breakdown due to normal wear and tear, subject to the terms, exclusions, and limitations outlined in the contract. For a closer look at what is covered, along with applicable exclusions and limitations, aphw.com has helpful coverage information available to review. Questions about a specific claim or coverage can also be directed to the Customer Service Team at 800-648-5006. They are available 24/7/365. Respectfully, Customer Care Team




