Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
86 reviews
APG&ESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
APG&E is an energy company serving the deregulated markets of Texas, Ohio, Pennsylvania, New Jersey, Maryland and New York. We deliver the affordable energy solutions and excellent customer experience that you deserve.We believe in making energy accessible, affordable, and easy to understand! That's why we've taken a fresh approach to electricity retail. No more boring bills, confusing contracts, and long wait times on the phone. With APG&E, you'll get the electricity you need, with the service you deserve.
APG&E (apge.com) has 86 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
86 approved reviews, newest moderated first
Very easy process in great plan details to help you decide which plan you want
By Stacy B.
Response from APG&E· May 14, 2026
Thank you, Stacy! We want to make sure choosing the right plan is as easy as possible. Welcome aboard!
Great rate options, and the customer service agent I spoke with on the phone was super helpful and pleasant to deal with.
By Kristyn B.
Response from APG&E· May 14, 2026
Thank you, Kristyn! We'll pass along the kind words to our team. So glad you had a great experience!
I needed to set up power on a property in Texas. I live in another state. Teresa went above and beyond to walk me through the process. Smooth and painless. Would highly recommend.
By Cynthia M.
Response from APG&E· May 14, 2026
Thank you so much, Cynthia! We're proud to have team members like Teresa who go the extra mile. We'll make sure she hears this. Welcome to APG&E!
I live on disability and unfortunately my electric got cut if. I called as soon as I had money to start a payment plan and get my electric back on. They refused a payment plan said they had to have full payment. I have some extenuating circumstances I tried to explain. They wouldn't even listen so if you ever need help with your electric don't use APG&E, they truly don't care. My review is a negative rating. -5
By Shelly W.
Response from APG&E· May 14, 2026
Hi Shelly, we're sorry to hear about the difficulty you experienced. We understand how stressful this situation must have been. Please reach out to us at [email protected] so we can review what happened and see how we can help.
Very fast renewal process after a great year, starting my second.
By AE
Response from APG&E· May 14, 2026
Thank you! A smooth renewal and a second year — that's exactly what we aim for.
Took at least 20 attempts to finish registration.
By Doug S.
Response from APG&E· May 14, 2026
Hi Doug, we're sorry to hear the registration process was that difficult. We appreciate you sticking with it. Welcome to APG&E! Please don't hesitate to reach out if you need anything.
Easy to use. Market friendly price. No contract. Happy they provided.
By Joe B.
Response from APG&E· May 14, 2026
Thank you, Joe! Flexibility and fair pricing are what we're all about. Glad it's working for you!
So quick and so very easy
By Stephen C.
Response from APG&E· May 14, 2026
Thank you, Stephen! Quick and easy is exactly what we aim for. Welcome to APG&E!
