Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
86 reviews
APG&ESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
APG&E is an energy company serving the deregulated markets of Texas, Ohio, Pennsylvania, New Jersey, Maryland and New York. We deliver the affordable energy solutions and excellent customer experience that you deserve.We believe in making energy accessible, affordable, and easy to understand! That's why we've taken a fresh approach to electricity retail. No more boring bills, confusing contracts, and long wait times on the phone. With APG&E, you'll get the electricity you need, with the service you deserve.
APG&E (apge.com) has 86 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
86 approved reviews, newest moderated first
Well I hope it will be good. I have not totally felt as if the process was complete or if I will have any charges like a deposit or something unexpected. My former provider raised rates so high it was not sustainable.
By ELIZABETH A F.
The forms were easy to fill out
By Christopher V.
I am a new customer. Set everything up for auto pay was informed that 1st payment did not go through due to mismatch. The day I was informed payed bill and spoke with customer service about them assessing $30 fee on next bill. Spoke with them today unable to waive fee. So disappointed in lack of customer service.
By Stephanie B.
Good experience - the customer service person was pleasant and efficient. The time required to estimate an account was a few minutes, not the usual years-long experience at other vendors.
By JMB
This is the best energy company I’ve ever had and I’m 50! I’ve known some bad light companies and some good, but APG&E is the best! Customer service really cares!
By Maria
Sign-up process was frictionless. Follow-up communications were prompt, detailed, established timeline, and level-set expectations.
By Bryan C.
Cheapest rate around. Agent even suggested a cheaper plan. On line for 24 months at a killer rate. I feel energy prices are going to continue to go up in the near future. Easy sign-up and easy access to the website.
By S M.
They couldn’t connect my electricity because it was marking E instead of W and they are charging me for 2 meters on 2 locations and haven’t responded back yet. I’m not paying the other houses electricity I don’t own it
By Oscar V.
