Resource
Excellent tool and saves time and money.
By Ke
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
391 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Apartment List, we’re on a mission to find every renter a home they love and the value they deserve. As the fastest-growing online rental marketplace in the US, our platform takes the time to understand your preferences and seamlessly surface your perfect match. Say goodbye to endless lists of properties and hello to apartments specifically curated to your wants and needs. After all, you shouldn’t settle on your next home – you should love it!To date, we’ve helped nearly 1 million families find a home they love, and we’re just getting started.
Apartment List (apartmentlist.com) has 391 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
391 approved reviews, newest moderated first
Excellent tool and saves time and money.
By Ke
There was plenty apartment lists when inquiring apartments did not return information when finally finding apartment at the granite at 34th moved in late October manager Tammy insisted repairs would be done to apartment it is now February after multiple attempts no repairs have been done
By Victor M.
Response from Apartment List· Feb 2, 2022
Hi Victor, I'm sorry that you are having a sub par experience in your new apartment. We strive to partner with property management companies across the country who share our values but unfortunately we cannot control what happens on site. If you want to email [email protected] with the details we can try and get in touch with our partner about this feedback. Warmly, Olivia
Lots of great options.
By Harvey
It just didn't help me that much
By Jeanine G.
Response from Apartment List· Feb 2, 2022
Hi Jeanine, I'm sorry to hear that! While we strive to help every renter find a home they love, we understand that isn't always possible. If there is any specific feedback you would like to share with us about how we could have been a bigger help, please email [email protected]. We would love the opportunity to improve. Thanks in advance, Olivia
This is a good tool for apartment searches. In fact, the tool was very important during our process of decision to choose one apartment. We selected all apartments more suitable to us and our house hunting became an easy task. I would recommend all people to take the best usage of it!
By Edson S.
Helped me find my beautiful apartment when I moved across the country this past December.
By Frequent F.
Amazing interface, helped me in ways other websites just couldn’t
By Gabriel
Listed a property for rent, tried to find it on apartmentlist.com and could not. Invasive questions before you even get to the search. Terrible layout. Can't see what's for rent in a city - shows one at a time in some kind of secret SEO algorithm. Bonus points if you can give them feedback on their site - hint: it's not by clicking "feedback". Awful.
By Jeff
Response from Apartment List· Feb 1, 2022
Hi Jeff, I'm so sorry to hear about your experience with us. If you are interested in listing with us, I would be more than happy to get you in touch with the right team. We also value and appreciate your feedback about the search functionality. We strive to give renters the best possible experience when searching for their new home, and are continually making improvements to our product. I will pass your feedback along to the rest of the team. If you would like to reach us directly, please don't hesitate to email [email protected]. Best, Olivia