Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
391 reviews
Apartment ListSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Apartment List, we’re on a mission to find every renter a home they love and the value they deserve. As the fastest-growing online rental marketplace in the US, our platform takes the time to understand your preferences and seamlessly surface your perfect match. Say goodbye to endless lists of properties and hello to apartments specifically curated to your wants and needs. After all, you shouldn’t settle on your next home – you should love it!To date, we’ve helped nearly 1 million families find a home they love, and we’re just getting started.
Apartment List (apartmentlist.com) has 391 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
391 approved reviews, newest moderated first
Wonderful site. Although I have not contacted any managing agency or visited places I was provided with several apartment listings with the amount of bedrooms and within the price range I was looking for. I plan to utilize this website more when I move from NY to Baltimore in 2023.
By Jacqueline
Helpful Immediate response Easy to use
By Tiffany B.
Hello, I have tried on many occasions to schedule an tour / appointment at two locations in San Antonio (Alamo Heights and Amberton) but to NO avail. I have left voice messages and also used the calendar to setup a visit / tour / appointment. I have to date received no response. I am planning to visit San Antonio during the 3rd week of February to view the apartments and decide. I am currently in Cabo San Lucas, Mexico on vacation. I would appreciate if apartment managers at these two properties can email me back with direct phone numbers so that I can coordinate a visit directly. My cell phone number is: 925-360-3715. They can leave me a message on this number with a contact phone number so that I can call back. I look forward to hearing from both property managers soon. Thank you in advance. Best, Chris Chris Gnanakone
By Chris G.
Response from Apartment List· Feb 2, 2022
Hi Chris, I'm sorry that you haven't heard back from the properties! I’m happy to help get you connected. If you can send the listing links and addresses to [email protected] we can reach out to the properties and urge them to get in touch with you. Warmly, Olivia
Apartment List is the best on-line tool to select the right Apartment for yourself or family. They always send you selection's based on your preference's and even some that are close. This website is both useful and needed in your search compared to other website's.
By Billy R.
I like the site but everytime I call about a low rent apartment, there are none at that price.
By Kimberley
Response from Apartment List· Feb 2, 2022
Hi Kimberley, Thank you for the feedback! I'm sorry you weren't able to find properties that have the lower rent you are looking for. We know it's a tough time in the market to find those units. If you have any other feedback or suggestions please feel free to reach out to [email protected] anytime! Warmly, Olivia
Don't really have property that accepts the Sec 8 program other than that its okay otherwise.
By Jazmine
Response from Apartment List· Feb 2, 2022
Hi Jazmine, Thank you for the feedback! I'm sorry you weren't able to find properties that accept Sec 8. We know it can be frustrating that each apartment has their own policies on this, and we are planning some improvements so we can surface this earlier. If you have any other feedback or suggestions please feel free to reach out to [email protected] anytime! Warmly, Olivia
Great and I love my new apartment
By Dorline
I appreciate the site i cn find clean place & in my range being a single mom safety is important for us .
By Jann
