Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
391 reviews
Apartment ListSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Apartment List, we’re on a mission to find every renter a home they love and the value they deserve. As the fastest-growing online rental marketplace in the US, our platform takes the time to understand your preferences and seamlessly surface your perfect match. Say goodbye to endless lists of properties and hello to apartments specifically curated to your wants and needs. After all, you shouldn’t settle on your next home – you should love it!To date, we’ve helped nearly 1 million families find a home they love, and we’re just getting started.
Apartment List (apartmentlist.com) has 391 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
391 approved reviews, newest moderated first
Not consistant
By Shaunda
Response from Apartment List· Feb 2, 2022
Hi Shaunda, I'm sorry to hear you had an inconsistent experience with us. If you would like to provide any more details about how we can help, please email [email protected] and we would be happy to chat more. Warmly, Olivia
Very comprehensive web site and prompt responses to any inquiry. Thanks!
By Jeannie
good choices; too often we seem to see "alternates" that should have been higher priority as they seem to fit exactly what we asked for Site isn't the easiest to navigate, but I'm onto it now, so OK.
By MB
Very helpful, informative with useful search options.
By Jeanette
I enjoy the apartment list. It’s helpful.
By Gloria B.
Not helpful at all.
By Brenda G.
Response from Apartment List· Feb 2, 2022
Hi Brenda, I'm sorry we weren't able to help you find a home you love. If you have any specific feedback you would like to share with us about your experience, please email [email protected] and we are happy to chat further. Warmly, Olivia
I found exactly what I wanted! I’m so happy with my new apartment!
By suzanne
Sending me what I need and want to see!
By John H.
