Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
391 reviews
Apartment ListSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Apartment List, we’re on a mission to find every renter a home they love and the value they deserve. As the fastest-growing online rental marketplace in the US, our platform takes the time to understand your preferences and seamlessly surface your perfect match. Say goodbye to endless lists of properties and hello to apartments specifically curated to your wants and needs. After all, you shouldn’t settle on your next home – you should love it!To date, we’ve helped nearly 1 million families find a home they love, and we’re just getting started.
Apartment List (apartmentlist.com) has 391 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
391 approved reviews, newest moderated first
Apartment List gives me the latest updates on availability of spaces that suit my needs. My mailbox isn't full of messages that don't apply to my circumstances. Thank you for the help in my search for an appropriate home.
By NLR
The pricing is not accurate
By Melissa
Response from Apartment List· Feb 3, 2022
Hi Melissa, I'm so sorry to hear that you encountered discrepancies in pricing! We partner directly with the majority of the properties we have listed on our platform to keep the information as updated as possible. That said, we do partner with data providers for smaller units across the country and while we perform basic data validation for these properties, we rely on those partners to verify the accuracy of their listings. If you have encountered any that you would like to flag for us, please email [email protected] and we are happy to investigate. Warmly, Olivia
You give me great selections for when I am ready to move.
By Adam
I was looking for apartments for about a month and was really getting no where. One day I happen to find Apartment List. I started going through the apartments that were suggested. The apartment complex started calling me. About a week later I found an apartment.
By Tiffany
Very helpful site with accurate updates and recommendations. I would not mind if the messages about price drop and increases could be left out.
By N.
Brilliant site.. looking to relocate to NYC and constantly updated with new listing... great site
By Dakota B.
It's a great tool for apartment hunting. Only complaint is too many listings of university shared housing or apartment units.
By Avery
This is where I found the apartment we live in now although we were in a hurry. I believe there are many more apartments in the area. A larger selection would have been helpful.
By Debby
Response from Apartment List· Feb 3, 2022
Hi Debby, Thank you for the feedback! We are doing our best to get more supply on our site every day, so hopefully next time we will have more for you to explore! So glad you were able to find your current home on Apartment List, and hope we can help you in the future as well. Warmly, Olivia
