Always sending me a list that is too…
Always sending me a list that is too far and the ones you choose for me are to scare and dangerous in my opinion
By Tracy
Sunday, November 8, 2026 · Customer reviews of US businesses

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391 reviews
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At Apartment List, we’re on a mission to find every renter a home they love and the value they deserve. As the fastest-growing online rental marketplace in the US, our platform takes the time to understand your preferences and seamlessly surface your perfect match. Say goodbye to endless lists of properties and hello to apartments specifically curated to your wants and needs. After all, you shouldn’t settle on your next home – you should love it!To date, we’ve helped nearly 1 million families find a home they love, and we’re just getting started.
Apartment List (apartmentlist.com) has 391 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
391 approved reviews, newest moderated first
Always sending me a list that is too far and the ones you choose for me are to scare and dangerous in my opinion
By Tracy
Very informative.
By User A.
The apartment list was great, then all of a sudden it just stopped. I haven't stopped needing it?
By Vicki
Response from Apartment List· Feb 10, 2022
Hi Vicki, I'm so sorry to hear that! I'm not exactly sure what you mean by "stopped" but if you would like to email [email protected] we would be more than happy to help you figure out what happened! We would love to help you find a home you love. Warmly, Olivia
A one-star rating and I'm not giving any other rental listing service more than that at this time. I've been spinning on the hamster wheel because the listings are NOT UPDATED DAILY. In fact none of them are. In Phoenix Arizona where there's an extreme housing shortage there is no updated information on any of the platforms whatsoever. It is a waste of time. Hours and hours each week I've spent going over the listings making my list and sending email inquiries as well as calling. Not one property in 2 months has confirmed that they had availability for the apartment I was looking for or just a floor plan, any floor plan that might suit my needs. If you ask me this is just a waste of time and we are normalizing that waste of time. This is ridiculous.
By Armand L.
Response from Apartment List· Feb 9, 2022
Hi Armand, I'm really sorry to hear that this has been your experience. With most properties on our platform, we have direct integrations with their system that updates the pricing and availability multiple times a day. However, for some of our smaller buildings those integrations are with data providers and while we perform initial data validations we do rely on them to keep those listings up to date. If there are any listings you would like to contact us about directly, please feel free to reach out to [email protected]. We are more than happy to look into any discrepancies. Once again, thank you for this feedback and I'm so sorry your experience has been less than helpful. Warmly, Olivia
I loved using this app. I was able to find our new apartment and it made our search for a new place super easy!
By Lillyvette Montalvo O.
It was so much easier to find a nice apartment with their help. They have filters that work for anything you might be looking for, this makes the list very precise in showing you exactly what you’re looking for.
By Scheila
Doing long distance search for move from NJ to MN. Found app to be very helpful. App is easy to use and has the information we need.
By Joie
Apartment List has been very good for my business. Very easy to use and just overall outstanding. I really have enjoyed using the site.
By Calvin