A. O. SmithReviews of aosmith.com

The Fair Hearing score

1.2/ 5

Bad

125 reviews

A. O. Smith1.2Bad

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

A O Smith Corporation is an American manufacturer of both residential and commercial water heaters and boilers.

A. O. Smith (aosmith.com) has 125 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.

Showing 2 reviews with 5 stars · Clear filters

Jun 19, 2026
Erg tevreden over het advies van Ao…
Erg tevreden over het advies van Ao Smith. Ze dachten echt mee over wat voor ons de beste duurzame oplossing is
By Mevr. R.
Sep 27, 2023
Our old AO Smith lasted 34 years
Honestly after reading all the negative reviews I’m very shocked. Maybe this company has fallen? Im not sure. Im just here to give compliment of our own water heater from AO Smith which lasted 34 years without any trouble. It retired today, not because it’s not functioning but because the gas price in our area is rocket high and we want to switch to electrical water heater… all the plumbers visited our place were impressed by how long the water heater lasted. We don’t know anything about products from this brand nowadays, but it certainly WAS great and high quality. I really hope this company keeps its quality and last. We appreciate our old water heater and thanks for its service!
By Yi D.