very poor
You really do pay for what you get: cheap fabric and HORRIBLE customer service. They will happily accept your money, but once they take your money, forget about customer satisfaction. Totally VC style. They don't ever answer emails even though they claim to do so. When you speak to them on the phone, the females rant on in this loud and squeaky high voice like they are yelling at you. Very unprofessional and rude. I ordered in March and did not get my dresses until May. When I did receive them, the dresses were not the right color and the sleeves were sewn wrong. If they had checked their emails and orders, they would have seen the changes I needed to have done to the dresses. And if they did read those emails (and not reply) and realized that those changes were not possible, they did not even have the professional decency to email me back and let me know that the changes were impossible. Instead, they just threw together what they thought would work. Don't buy from them unless you're looking for something cheap and you can deal with the loud high squeaky, annoying voices.
By jen