Anthony's GoodsReviews of anthonysgoods.com

Couldn’t rate 0 stars, but this company is a fraud. Took my money, never sent any product, and two weeks later, my order still said “preparing to pack”. I attempted to email them via the email that they sent me in my confirmation email, only to find out that the email address that they actually used was very different, which was provided in the phone number. When you call them, they talk for a very long time in their voice messages to deter you from leaving an actual message. There are only three options to contact, and none of them are effective. It took me five emails and five separate phone calls, leaving a message on every single extension line to have any type of recourse. They refunded me without ever answering a single message or addressing their absolutely abysmal customer service and lack of service in general. Do not buy ever, unless you like to lose money, I guess? If you love to lose money, definitely lose your money here, you will never get anything in return for it.

Never received item and tracking shows "lost" but unable to contact Anthony's Customer Service either by email or message left. No call back. Just look at these poor ratings. Here's another one. Will dispute and will not buy again ever from them!

They sent me flour that expired in two months. No way i could use that much flour in 2 months and i couldn’t get ahold of anyone till finally randomly, and they won’t do anything. Horrible company, don’t waste your time!

When I ordered, I put in the address I wanted to ship to upon checkout, but for whatever reason, Anthony's CHANGED the address I chose to a UPS store instead. If i wanted to leave the house and make an unnecessary trip, I would've driven to the store and purchased the flour myself; I ordered online specifically for the convenience. Speaking with someone is impossible. They don't answer phone calls or emails. And of course they "don't do refunds". What a joke of a company. DON'T BUY FROM THEM.

I ordered cream from Anthony’s Goods last Monday, Dec 29th. After 7 days with no tracking and no communication, I finally called and left a voicemail and also emailed asking where my order was. Within hours of me reaching out, I suddenly received an email saying my order had shipped. It’s pretty obvious the order sat untouched for a full week and only shipped because I contacted them. That’s not acceptable. If I hadn’t followed up, I honestly doubt it would have gone out when it did. No proactive updates, no explanation for the delay, and no accountability. This experience felt reactive and careless, not professional. Very displeased and not impressed. I won’t be ordering from Anthony’s Goods again.

Reached out to customer service and they ignored my request for a refund due to their cinnamon being tested and having high lead levels. Terrible customer service.

Their products are great, but their customer service is completely horrible. They go to the trouble of batch testing products for gluten, something that is super appreciated. However, they use Amazon to ship items and Amazon workers carelessly packaged both boxes and one item from each box was damaged. Now those two products are potentially gluten cross-contaminated and not safe for me to consume since my goal is to ensure there is no gluten cross-contamination for my wheat allergy. After they refund it as they said they will, I will have to either try buying it again or paying much more for the same gluten-free product on another website that offers much better packaging and shipping. I asked them to resend it and they didn't seem to want to do that, strangely enough. I would strongly recommend not purchasing powder-type products. The response about the packaging and it not being safe elicited a particularly irking response about them not seemingly caring at all whether it was damaged and unsafe for those with gluten intolerance because of possible gluten cross-contamination from damage beyond being an inconvenience": We apologize for the inconvenience! Since these bags are shipped instead of picked up at your local grocery store, due to all the moving around it is possible for the bags to get damaged. We will go ahead and refund the item for you!"

I ordered organic millet from Anthony's Goods and am enjoying the delicious millet. However, I won't shop there again. They are somehow associated with or owned by Amazon. My order came from Amazon with all the Amazon packaging. I am making a conscious effort not to shop at Amazon and I feel it is dishonest of them to portray themselves as a family business and then have Amazon somehow fulfill their orders.