Great service!
Great service!
By David W.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
122 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Answering Legal provides a professional, highly trained answering service for law firms of any size. They are more than just another answering service because they treat every one of your calls as a potential client. In addition to 24/7 phone answering support, Answering Legal offers full new client intake and bilingual phone answering. They also provide an easy-to-use mobile app for their customers.Beyond these features, Answering Legal now offers an extensive catalog of 75+ technology integrations, including direct connections with leading platforms like Clio, 8am MyCase, Smokeball, PracticePanther, Lawmatics, and Lead Docket.In 2025, Answering Legal expanded its suite of products even further by introducing an AI-powered chatbot for law firms. The chatbot delivers instant, empathetic, and conversational responses to urgent questions from website visitors. The Answering Legal team partners with firms to customize the information their chatbot provides and manages the full installation process. The chatbot is currently available free for all law firms.In recent months, Answering Legal has also launched a live translation service to help attorneys communicate seamlessly with non-English-speaking clients. With access to professional translators in hundreds of languages, they ensure that no critical detail is ever lost in translation.Through all of these innovations, Answering Legal’s core service remains the same: capturing leads over the phone. Their virtual receptionist team continues to provide around-the-clock live answering and an elite intake team dedicated to giving every new lead a welcoming first impression.
Answering Legal (answeringlegal.com) has 122 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
122 approved reviews, newest moderated first
Great service!
By David W.
I have a solo law practice in Missisisppi and have limited staff. Answering Legal has been a life saver in allowing me to get all of my incoming calls answered timely and efficiently. The screeners are very courteous and respectful to our clients. The additional added feature of text and email notification is also a plus. I would highly recommend them to anyone needing reasonable answering services. Andy
By Andy S.
Interesting niche so that people answering do not have to answer a call to a plumber on one call and a lawyer the next. It makes for a more seemless answering service.
By Stephen A.
Excellent service, I highly recommend!
By Jason O.
Always prompt and professional. Provides me the vetting information needed to speak intelligently to my client or future clients.
By Rickey R.
These guys are fantastic! I highly recommend you add them to your team!
By Kelly J.
Great service. Quick to send text and email with client information. Clients believe they are talking to my secretary. I highly recommend Answering Legal to any solo practitioner
By Ernest B.
Super professional, polite to all my clients and prospective clients, prompt and thorough. All around extremely happy with the service.
By JONATHAN G.