The solar panel did not work
The solar panel did not work. I got in touch with the company but they refused to send a new panel and just stopped communicating with me. Sorry, but they cannot be trusted.
By Robert L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
160 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Anran is a smart security brand committed to protect home with confidence.We design security solutions that focus on clarity, stability, and ease of use, making everyday protection simple and reliable. Anran products are built to work seamlessly in daily life, offering intuitive setup, smooth app experiences, and dependable performance over time.We continuously refine our solutions based on real customer feedback. Our goal is to make advanced home security more accessible and practical, so users can stay connected to what matters most and enjoy greater peace of mind.
ANRAN Security Camera (anran-cctv.com) has 160 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
Showing 91 reviews with 1 star · Clear filters
The solar panel did not work. I got in touch with the company but they refused to send a new panel and just stopped communicating with me. Sorry, but they cannot be trusted.
By Robert L.
Anran cctv push notifications very slow 3 to 7 minutes behind coming through to phone no good and dus not pick up all activities
By Russell D.
i have The Anran 20x Optical Zoom PTZ Camera. 5MP PTZ WiFi Outdoor IP Security Camera, thats never been outside, it worked ok for six months, then it just stopped working, i've had nothing but trouble, i have tried everything to get it working its been a waste of money, Anran Customer service that don't reply to my emails and can't get any help and the live chat that actually don't work.
By Tony