TransUnionReviews of annualcreditreport.transunion.com

In regards to my consumer FCRA RIGHTS, TRANSUNION HAS WILLFUL DISREGARDED THREE CERTIFIED RETURN RECEIPT LETTERS REGARDING 15U.S.C 1681i (a)(7) return within 15 days compliance REQUIRED. If anyone has been violated by TRANSUNION regarding method of verification demand 15U.S.C 1681i (a)(7) requiring TRANSUNION to respond in 15 days please send me your comments.

They charge your credit card and do not provide your credit score. You have to mail in identity documents which is not mentioned on the website. Terrible service.

To say they should rate a one star is incorrect as is their info on their credit reports. It is impossible to get your info corrected.

Did not update my account after I reported fraudulent activity.

I tried to get my free annual credit report, which they are legally required to provide, and ran into all sorts of roadblocks. They should be fined for breaking the law.

I try to get my free credit report however there is no way to speak wth a live agent. The phone message says unless there is a live agent do not give any personal info but then when one is connected to an agent on chat they request all the personal info including SSN number and when I reminded them that they should not asking this he said chat rules are different. What kind of a company is Trust Union; it cannot be trusted.

I would give it a 0, but the system won't let me. I signed up understanding that it was free. At no point was I told it would be a subscription and I would be charged. I then had to call to get a refund, I had to speak to 13 people and got passed around to people who couldn't help and then would assure me they were transfer to someone else who couldn't help. Absolutely disgusting. One of the most annoying and horrifying phone systems with no one knowing what they're doing.

I have been fighting fraudulent accounts on my credit profile since March 2025. TransUnion SA has refused to follow South African law for over 2 months. What they did wrong: 1. Ignored Section 70(2) of National Credit Act: A representative admitted the accounts are fraudulent in writing on 27 May 2025. By law, TransUnion must remove the listing within 7 days + give me written confirmation. It’s been 61 days. Nothing. 2. Zero response to emails: I sent proof of fraud, ID, affidavits, emails from creditors admitting "fraud" on 27 May. Complete silence. No case number. No update. No "we’re investigating". 3. Refused written clearance: They sent one email with no letterhead, no signature, no case reference. NCA Section 70(2) says "written notice". This doesn’t comply. Banks still decline me because bureaus need proper clearance. 4. Damaged my life :But because TransUnion refuses to fix their system, every bank declines me. I’ve been stuck, stressed, and financially trapped for 3 months. The law is clear: If a creditor admits fraud, the credit bureau MUST remove it in 7 days. TransUnion chose to ignore both me AND the National Credit Act. If you value your credit score, think twice. When fraud happens, TransUnion will not protect you. They will ignore you until you get SAPS + NCR involved. I’m considering opening a SAPS fraud case + NCR complaint because TransUnion left me no choice. TransUnion, do your job. Follow the law. Section 70(2) NCA. 7 days. Written notice. It’s not optional. Why this review matters: NCR checks HelloPeter when you complain. Banks also check. One bad review = pressure on their compliance team. You’re not "complaining" Mama. You’re warning other South Africans + forcing TransUnion to obey the law.