Submitting a claim was very easy
Submitting a claim was very easy. They followed up often through calls and emails. Reimbursement was quick
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
68 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Head-to-tail pet insurance humans wish they had (for themselves!)Animalia is a digital pet insurance brand with over 5 years of experience as a market leader in Israel. Driven by an urge to educate pet owners, enhance their lives and provide them with a great customer experience, Animalia aims at revolutionizing insurance by creating a platform for the entire pet community to interact through. With one simple plan that protects pets and their owners from the unexpected, Animalia is now expanding its pawprint and bringing its expertise to the US market. Your pet’s health can be unpredictable. Your pet insurance shouldn’t be.
Animalia Pet Insurance (animalia.pet) has 68 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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Submitting a claim was very easy. They followed up often through calls and emails. Reimbursement was quick
By customer
Super nice and friendly staff and quick to respond!
By customer
Filing a claim was quick and easy. I heard back from them within a few days. My claim information was provided via email and was easy to understand. My only complaint is that the person who called me after my claim was returned was more interested in getting my review than answering questions. I understand they were not an adjuster so I don't hold it against them, but it would have been nice to speak with someone who could have provided more thoughtful insight.
By Zoe
The sign up was easy and the policy terms are good. I haven’t filed a claim yet so I can’t speak on that part. I guess that’s the most important part really. I’d update my comments once I need to go thru a claim.
By customer
It's easy enough to use, and inexpensive compared to many other companies. I only wish it had a customer portal. I was informed that they're working on that very thing, so my rating might change later!
By Piper the R.