Fast friendly response
Fast friendly response, able to support my needs.
By Jess
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
633 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Animaker Inc., is the fastest-growing cloud-based video creation platform. It is the 'swiss army knife of creativity' for all video creators around the world. Provides cutting-edge features to help video creators with easy to create engaging video content in the form of live videos, full-length movies, explainer videos, 4K YouTube intros, and social media GIFs.Launched in 2014, Animaker today counts more than 4 million customers, ranging from startups to Fortune 500 companies.
Animaker Inc. (animaker.com) has 633 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 465 reviews with 5 stars · Clear filters
Fast friendly response, able to support my needs.
By Jess
This site/app is amazing. Great quality of video.
By Cross L.
Reached out to customer service about the Gen AI video feature and got a quick, helpful response. It's only available on the premium plan, but they offered a 7-day free trial to test it out. Good support experience so far. Will update after I try the feature.
By M C.
Customer service and solutions
By Tonyprashu
its very very nice
By prem
Fantastic drag and drop features. The tutorials are really helpful. The platform turned my vision into a reality. Thank you!
By Mount E.
Perfect very convenient
By Non E.
Excellent customer support! I had an issue where Japanese text appeared as broken characters in my exported video. The support team (special thanks to Bala and Rufus!) responded very quickly and kept me updated at every step. They escalated the issue to their team and fixed it perfectly. The Japanese text now displays correctly. What impressed me most was their politeness, quick response time, and the clear progress updates throughout the process. It's rare to find such thoughtful and reliable support. I'm very satisfied and will continue using Animaker for my video projects. Highly recommended!
By うえさか歯科