Angel Heart BoutiqueReviews of angelheartboutique.com

Most of the clothes that I’ve purchased are AWESOME, albeit slow, refunds (credit on account) are completed. My problem is the communication is shameful! I have been attempting to place an order (over $100) for nearly 2 weeks now, but have an issue with the website. I have tried leaving messages and have emailed and this, unfortunately, has not the first time this has happen which is why I’m considering finding a different company that has similar clothes ~ AHB is not the only company with cute clothes. I’m SO sad ~ I really thought I had found “my” clothing store :(

I had not read the return policy prior but still returned the items figuring credit would be better than the items I bought which were too small (size chart is incorrect). I had tried calling their number which instructed me to email them. No reply. I paid to mail back items, only to have them remail the items in the same package back to me!! No explanation, nothing! This company has no customer service which is a shame because I think the clothes are decent quality. I'm out all the Christmas money gifted to me ($250) Stay far away from this company with the cute little family from Edmund Oklahoma.

I have several items from them that I really like, wear often and have gotten compliments on, and I always tell them where I got it! Quality usually seems fine to me. Only have 2 complaints - their product photos only occasionally show their tops with one or both sleeves raised so you can see how wide/roomy they are; often the 3-4 pictures that are shown of an item are all identical, with sleeves hanging straight down and partially hidden in the fabric of the bodice. I've ordered and returned (at my expense) probably half of my orders due to sleeves that turn out to be too tight because I couldn't see them clearly in the product images. Have suggested a couple times that they have their photographer always take one image showing sleeve size so customers aren't constantly paying shipping both ways in order to see for themselves, but I never got a response. Ladies like me needing large sizes like 3x-5x are gonna have large arms and NEED to see the sleeves. I also don't care for the fact that you can't get a refund, only store credit.

Recieved a stunning jacket as a gift, however one side of front the lining hangs down past the hem about 1/2”, very noticeable. In addition the sleeves are about 4” past my fingertips. I’d send back, but their return policy of 25% restocking fee irks the hell out of me. Quality control would be appreciated. I do not recommend.

Should have checked them out before I ordered...now I am probably out $125... Ordered three blouses. When they arrived, they were pretty...but SO much smaller than the website's size chart stated, it was ridiculous. All three shirts were ordered in a size that said it had a 42" bust...but I could barely squeeze them over my 37" bust. Got on their site to start a return, to discover that they ONLY issue store credits, no refunds....and the shirts I ordered are no longer available in larger sizes (that I would have to guess at anyway, since their size chart is bullsh*t). I sent them an email about this, they said they would get back to me within 48 hours...but from the other reviews I've read here, I doubt that and am concerned that they won't even come through with the store credit. Total scam. Stay away from them.

Back again after receiving my 4th order. Bought an "on sale" blouse and a crochet blouse. BOTH are absolutely beautiful. The on sale blouse had one difference from what was viewed on their website. Instead of a royal blue, the color was more of a blueish, grey, blue. I actually liked it better. It will be beautiful with blue jeans. The quality is top notch. The fabric looks to be a polyester crepe. Has a fluidity in the fabric when you move. When it comes to all the blouses from AHB.....EVERY SINGLE ONE should be washed by hand, in cold water with a good liquid detergent (Woolite) and air dried for the ultimate best results!

Ordered 2 blouses, 1 medium, 1 large - neither fit. Even if they had fit I would have returned them. Very cheaply made. I cannot imagine they would make it through a wash. Of course, no money back - only store credit. Boy was I stupid! quality is terrible....don't buy here.

I want to make a purchase but have questions before ordering. I left a message on their website with their promise to get back to me within 24-48 hours but did not. I called and left a message. I asked for assistance on their Facebook page. I own 2 businesses and am the founder of a nonprofit organization and I must say this is the worst example of customer service before the sale. No response gives me no confidence, and after reading the other reviews about Angel Heart on Trustpilot, all of my apprehension has been confirmed. Too bad, I liked the fashions shown. What a shame.