DONT recommend
My Ft Lauderdale stay was tainted with a filthy room, was not cleaned before getting there and when I reached out to customer service to resolve this issue they were less than helpful. I would not recommend staying here.
By Eli S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
24 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a short-term rental property management company specialized in real estate investors. We take care of everything for you! We help customers buy high quality investments rather than buying a bunch of issues.
Andes STR (andstr.com) has 24 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
24 approved reviews, newest moderated first
My Ft Lauderdale stay was tainted with a filthy room, was not cleaned before getting there and when I reached out to customer service to resolve this issue they were less than helpful. I would not recommend staying here.
By Eli S.
Rented a VBO apartment that was managed by Andes STR. The unit would have been fine if it was not dirty and gross. An area rug that belonged in a dumpster, stained sofa, dirty kitchen surfaces, dirty kitchen cloths, stained bed linens, stained towels, low quality furniture. Oddly the bathrooms were clean, but unless you want to hang out in a bathroom your entire stay, don't choose to rent from them. They didn't consider the conditions to be a problem and would not refund us for the nights we didn't stay. We were refunded the small cleaning fee.
By Steph
Awful experience!
By Marianne C.
Stayed in one of their properties in Davenport Florida, the house was dated, with old furniture, terrible smelly carpet, a very mediocre house for a vacation. If that is the quality of properties that they manage, be very careful before you book, specifically asked them before booking the condition of the house and they assure it was great, they lied.
By Audrey S.
Amazing experience with Andes STR. Completely hands off experience and they really do treat your property like it is their own. Wouldn't recommend any other property manager.
By Matt L.
Really happy with my experience with Andes STR and gladly recommend. Communication is always without delay, I am kept informed of any changes and always ready to address any issue.
By LRoy
Excellent communication and professionalism. Keeps my property as clean and well kept as I would. Highly recommend to anyone considering Airbnb.
By Kristina
Great company. Very serious and professional, they certainly deliver results. I invest in real estate out of state, so it is very important to have trusted partners with boots on the ground that will take care of anything that happens. Very happy with service thus far.
By Sebastian