Andrew ChristianReviews of andrewchristian.com

Have had some Andrew Christian underwear for a few years so I thought I would treat myself again. The new briefs I ordered are very good and fit well. I also ordered a Trophy Boy ball separator which is fun. Unfortunately I will never order from Andrew Christian again as these 4 items cost me $85 Much as though I love Andrew Christan underwear, I can now find just as good briefs in UK for a fraction of the price.

The products have been great for me, no complaints there. HOWEVER, my gripe is that the company filters out any reviews that aren't glowing, 5-star rave reviews. Just look at any of the product reviews on their website....you will not find anything that isn't 5 stars, which is HIGHLY unusual. Any company that doesn't let their customers have an honest voice and tries to manipulate their ratings, in my opinion, can't be trusted.

Something has seriously changed with the quality of these and I will no longer be buying these. I have MANY pairs of these and they have never been anything but exemplary in comfort and style. This last “grab bag”’of the same size I’ve been wearing for years all have been uncomfortable. They changed something with the pouch it’s tighter and it cuts into my sack. They also changed something with the part that is below the sack and it cuts into my skin below the sack - I mean it’s tight and unbearable on 8 out of ten pairs. Something has really gone terribly wrong.

Jusque-là tout allait bien, je suis un client de longue date, leurs produits ont une originalité bienvenue mais à la dernière commande effectuée chez eux récemment, j'ai déchanté... Aucune nouvelle de leur service client, que l'on ne peut contacter que par mail ! A voir les précédents avis, je crois qu'il n'y a plus personne dans la "boutique" depuis un moment ! Nous sommes en juillet 2023 : je n'ai qu'une confirmation de commande, pas de justificatif de paiement (alors que le prélèvement sur mon compte a bien été fait). Mes mails envoyés sont restés sans réponse, et par les réseaux sociaux c'est la même chose ! Passé le délai réglementaire, si je n'ai pas de nouvelles de ma commande et si je ne la reçois pas, je vais porter plainte car je ne ferai pas un cadeau de de $134.68 (sans compter les frais de transaction de ma banque) ! Je modifierai mon avis uniquement si j'obtiens les produits commandés qui sont payés. Réveillez-vous ! C'est une honte ce qui se passe pour une marque aussi importante ! -------------------------------- Depuis le 20/07/23, j'envoie des mails qui restent sans réponse, à leur seule adresse de contact qu'ils donnent. Pourquoi me donner une adresse mail qui sert de poubelle ? -------------------------------- Nous sommes le 08/08/2023, et je viens de recevoir ma commande. Je me dis "ouf", heureusement ! Seulement globalement mon expérience client est très décevante, puisque je n'ai jamais eu de suivi de commande ni de réponse de la part du service client. Ils sont également injoignable par téléphone, ce qui ne facilite en rien les échanges. Ma note finale est meilleure mais pour moi c'est fini, je ne réitèrerai pas l'expérience.

I had an exchange with Andrew Christian and I was referred to a WhatsApp number to text. It's been 11 days and they still haven't read the message. I followed up with an email that also hasn't been responded to. The shirt was received but no information if I am getting the next size or what is happening. During this time period, I had exchanges with 2 other companies which were resolved and I received their new product right away. Still waiting for Andrew Christian to read my simple question...

I placed an order at the end of Nov and it took them a month to get it to me. For a number of days, the package was effectively lost and did not have a delivery date. I have since received my order. Prior to delivery when the date was unknown on any of the 3 tracking sites provided, I reached out to AC via WhatsApp as it is an option on their website. The messages I sent have not yet been read in the 2+ weeks since, nor have they been online, according to WhatsApp. I was only able to get in contact with AC after I placed a bad review here. Even then they told me everything was "fine" and asked me to change my review after delivery; that is this. I'm not sure why they offer support via WhatsApps when it is clearly not monitored; they haven't been online since Dec 21 - it is now Jan 3.

The “show it” type of underwear literally tries to saw your manhood off. Don’t get the pack underwear either because it’s abysmal in quality. Etsy would do better. The almost naked is pretty good but the seems can sometimes be stitched badly causing a clump of fabric that digs into your skin. The best option to try is the bamboo almost naked brief and the cool flex modal show it brief but be warned cut out the “lifting pouch” or it will destroy your balls. Their cotton underwear is good too but as for the polyamide whatever it is makes you sweat like crazy. Cool prints but not cool to wear. O and here’s the worst part…. Never NEVER NEVER wear their underwear before you wash them! There is a chemical on them that will give you a nasty rash right where you don’t want it. And lastly they use UPS to ship and they absolutely suck it’s been 3 weeks since I placed my last order and it hasn’t even left the distribution warehouse yet but ya I’m used to 6-8 week waits with these guys…smh. I’ll upload a picture of previous purchases since I haven’t received this one.

Disappointed about their website for online shopping. It asked me first if I was in Canada, then they charged me the amount in USD. I find it sketchy, it is not right. If I have already stated I am in Canada the bill should be in CAD not USD.