Anderson Carpet One Floor & HomeReviews of andersoncarpetone.com

Response from Anderson Carpet One Floor & Home· Feb 7, 2019

Hi Stu, As you are now aware, the salesperson failed to inform you upfront that custom cut padding orders must be paid in advance of pick-up so unfortunately the padding was not ready when you expected it. Once we spoke with you and explained what occurred, you were incredibly grateful for the explanation and even more surprised and delighted when we delivered the padding to your door for free, refusing to accept payment. We are so grateful for your business and the second chance!

Response from Anderson Carpet One Floor & Home· Aug 29, 2018

We're always more than happy to go the extra mile for our customers, Connie! Thank you for the compliments about Chris and Bill, we're thrilled to hear she was a great help when purchasing your new carpet. We appreciate your great feedback and recommendations.

Response from Anderson Carpet One Floor & Home· Aug 29, 2018

Hi Ellen, thanks so much for the all of the positive feedback. We're so happy to hear you had a great shopping experience with us and we hope to see you again very soon!

Response from Anderson Carpet One Floor & Home· Aug 29, 2018

Hi Alan, we're so happy you had a fantastic shopping experience with Ashley and our team. We strive to give our customers friendly and helpful customer service at all times and can't wait to work with you again!

Response from Anderson Carpet One Floor & Home· Aug 29, 2018

Thank you for taking the time to share your great experiences with us, Cathy & Steve! We appreciate the feedback and can't wait to work with you again in the future.

Response from Anderson Carpet One Floor & Home· Aug 29, 2018

Hi Claire, we thank you for supporting local businesses and are so happy to hear about your wonderful experience with us. Thank you for the compliments to our team and we hope to work with you again in the future. Enjoy your new flooring!

Response from Anderson Carpet One Floor & Home· Aug 29, 2018

We're passionate about what we do and always want it to show through our work, James! Thanks for the great review!