Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
228 reviews
Andean DiscoverySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With US headquarters in Massachusetts, and local offices in South America, Andean Discovery directly coordinates all aspects of travel from start to finish, ensuring guests a seamless travel experience. Discover ancient ruins, remote islands, lush rainforests, and indigenous villages on a journey designed specifically for you. Andean Discovery is featured in The Boston Globe and other publications for its efforts to promote community-based tourism, which takes into account, first and foremost, the well-being of the people and places we visit.
Andean Discovery (andeandiscovery.com) has 228 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 210 reviews with 5 stars · Clear filters
Everything that Andean Discovery provided for us with our trip to the Galapagos was first rate. From the the hotels in Quito to the cruise ship (Coral I) to Karla our guide...everything was done perfectly. I don't know if we've ever been on a trip more carefully planned and executed with greater skill. Andean Discovery is the BEST!!
By Arthur & Catherine K.
I’m lucky I found this travel company experts in South America destinations. Specifically Lima and Machu Picchu, Cusco, DAMIAN amazing advisor and to benefit your time and money. We were 8 person group and each of us felt the same after this trip about ANDEAN DISCOVERY. Excellent itinerary between flights, trains, guide driver and van. And amazing choice of hotels and tours. Can’t forget Francisco out tour guide leader whom is very knowledgeable with history. I highly recommend Andean Discovery the experts in South America travel.
By Fanar J.
We traveled to Peru and the Galapagos over winter break 2024 and very much enjoyed our trip! The level of organization that made our trip fun and enjoyable was great. We received brochures, emails, and even met in person with Damon, on how to prepare for our trip. We were met by guides with drivers that took us to all our destinations. The hotel accommodations, excursions, Galapagos Legend experience, and small thoughtful gestures were excellent. A special shout out goes to our guide in Peru, Cesar. His knowledge, friendly demeanor and willingness to accommodate our needs made our trip extra special. We highly recommend Damon and his stellar team at Andean Discovery!
By Orly and Natan K.
Response from Andean Discovery· Jan 22, 2025
Dear Natan and Orly, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your trip to Peru and the Galapagos was a beautiful adventure of a lifetime. It's fantastic to know that our organization and preparation helped make your journey enjoyable and seamless. We pride ourselves on providing detailed information and support, and we're glad you found the brochures, emails, and in person meeting with Damon helpful. We're especially pleased to hear that you enjoyed the accommodations, excursions, and the unique experiences we offer, like the Galapagos Legend. Your kind words about our guide in Peru, Cesar, mean a lot to us. He truly embodies the spirit of our team, and we’re glad he made your trip even more memorable. Thank you for recommending Andean Discovery! We hope to welcome you back for another incredible journey in the future! Warm regards, Andean Discovery Travel Team
Our guide in Quito was excellent: professional, personable, and supportive. Managed our activities and time very well and insured our safety throughout.
By Riley W.
Response from Andean Discovery· Dec 18, 2024
Hi Riley, Thank you so much for your comments! We're thrilled to hear that you had an excellent experience with our guide in Quito. We pride ourselves on ensuring our travelers feel safe and well-managed during their activities. Your feedback is invaluable, and we look forward to welcoming you on another adventure soon! Safe travels! - Andean Discovery Travel Team
Andean Discovery is a first class travel company that went beyond our expectations. From start to finish, they took care of all our needs!
By Patsy T.
Response from Andean Discovery· Dec 18, 2024
Dear Patsy, Thank you for your fantastic review! We're delighted to hear that Andean Discovery exceeded your expectations and provided you with first-class service. Our team's goal is to ensure every detail is taken care of, and it's wonderful to know that we met your needs from start to finish. We appreciate your trust in us and hope to welcome you on another adventure soon! Safe travels! - Andean Discovery Travel Team
great tour guide, wonderful hotels, good food and a great place to visit
By tom B.
Response from Andean Discovery· Dec 18, 2024
Hi Tom, Thank you for your note! We're thrilled to hear that you enjoyed your guide, hotels, food and the memorable experiences. It was great welcoming you as our guest and hope to see you on another adventure soon! Safe travels! - Andean Discovery Travel Team
This was a big trip for us both financially and bucket list fulfillment. Andean Discovery and their travel guides were exceptional in planning out to the greatest detail all aspects of our trip. Made for a worry free excursion and enabled us to check off a full bucket!
By Adele Fiorillo M.
Response from Andean Discovery· Dec 18, 2024
Dear Adele, Thank you so much for your wonderful review! We are delighted to hear that your trip to South America with Andean Discovery was everything you hoped for—and that we were able to help make it a worry-free and fulfilling experience. We're thrilled to know you were able to check off a major item from your bucket list! Our team takes great pride in crafting personalized experiences, and it’s incredibly rewarding to hear that the planning and attention to detail helped make your trip seamless. Please do stay in touch if you’re ever ready to continue exploring South America—we would love to assist with any future adventures. It was a pleasure having you as our guests, and we’re grateful for the opportunity to make your journey memorable. - Andean Discovery Travel Team
We just returned from a 2 week Galapagos & Machu Picchu trip with Andean Discovery. Everything was perfectly coordinated, excellent guides, great hotels & experiences. We are seasoned travelers who usually coordinate trips ourselves. I’m glad a made the decision to leave the planning to Andean for this trip. I can recommend without hesitation.
By Mattapoisett, M.
Response from Andean Discovery· Dec 18, 2024
Hi Debbie, Thank you for your amazing review! We're so glad to hear that your 2-week adventure in the Galapagos and Machu Picchu was well coordinated and met your expectations. We are thrilled to know that our guides, hotels, and experiences greatly enhanced your journey. We appreciate your trust in us to handle the planning, and we're happy that you would recommend us without hesitation. We hope to welcome you on another unforgettable trip soon! Safe travels! - Andean Discovery Travel Team
