Never again
Bars of soap were not packaged well, actual dust inside both packages of soap. One package had a sticker to keep packaging from opening. Not impressed. UPDATE &Better did respond to me and gave me a refund and an explanation. I really appreciate this quick response and customer service.
By Food E.
Response from &Better Natural Personal Care· Jan 19, 2024
Dear Customer, Thanks for sharing your feedback. We apologize for your experience.W minimize usage of adhesives in our packaging to minimize our environmental impacts. Adhesives can ve harmful for the environment. we may use sticker in the front panel. Dust is define ty not acceptable. We would appreciate if you can share images with us us at [email protected] so that we can take necessary actions on our end. Our products are handcrafted and therefore their weight may differ to an acceptable amount. We will be more than galpy to refund or replace. Just let us know. We will take all the necessary next steps. We have issued a refund for your order. Your satisfaction is our priority. &Better Team


