AND COReviews of and.co

I think this company is a scam. Seeing the reviews here and not receiving any response from their customer service nor a 'founder' on Linkedin, I am really worried now about them taking my credit card info as well. Where can I complain?

Members need to call or email to cancel. I decided to call, naively thinking they would cancel, only to realise they continued charging me for an additional year. At the beginning of the month, I asked the co-founder Tom via email to please cancel my membership and refund the amount. He acknowledged my first email but has since ignored all other emails. Fortunately, I've told my bank to cancel my direct debit, otherwise they'd continue ignoring emails and calls, and sneakily taking customers' money.

Rapid Roofing and Co 295 Chiswick High Road/Office 219 London W44HH m. 07770848160 Invoice 11.12.2022 INV0067 5 yr guarantee. Leak worse than before repair & no visit to put right

Got charged for 2 years, adding up to over 300... I had used it once and didn't know I had signed up for a recurring membership. Didn't get refunded anything when I noticed and brought to their attention that I clearly hadn't used the service since that one original time. It had been such a useless service that one time, had no reason to ever book again for my workspace. Their customer service ghosted me, bad experience, bad service. Better to go with WeWork or just show up to a coffee shop. The hotel I 'booked' with AndCo the one time was just an empty hotel lobby... I definitely didn't need to book anything or pay $20. I could have just showed up anytime.

Used the Good hotel. Couldn’t get a desk as it’s basically a hotel and only got a table near a power socket was after customers finished breakfast around 10.30. Had to move breakfast plates to sit though. It said coffee was free but staff informed it’s one cup per person from a machine. In the afternoon they put the music up so loud that making calls doing Teams calls became impossible though when I asked reception staff they did ask bar staff to put the volumes down. It’s not a work space it’s just a hotel restaurant area. Such a shame as it’s a nice venue and location.

Avoid. Central London bookings tend to be places you can already go to for free. The worst part is you can't prevent the free trial from charging without messaging them (no option to cancel on website). I asked to cancel and also to refund the payment they took when I didn't use the platform after the first booking. No response after a week. Hubble HQ was much better. Would avoid.

I have been a customer for years and overall it's a good system. It has pretty much everything you need, and the support is pretty good as well. It's not working great in Safari so you really wanna use Chrome. A little annoying. Where the service falls short is when I wanted to cancel. Sub renewed and within a few hours, I downgraded and asked for a refund, as it wouldn't be using the system anymore (not because anything was wrong), but they refused a refund. That's a sure fire way to make sure your ex customers stays EX customer I am afraid.

And Co Is Unclaimed