Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
158 reviews
Anchor General Insurance Agency, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Anchor General Insurance Company is a San Diego based company specializing in providing non-standard private passenger automobile liability and physical damage coverage in California, Arizona and Texas. Anchor General Insurance Company’s policies are managed by Anchor General Insurance Agency, Inc., a program administrator. Anchor General Insurance Agency, Inc. manages several exclusive automobile insurance programs in California, Arizona, and Washington with anticipated expansion into a number of additional states and products. Additionally, Anchor General Insurance Agency of Texas, Inc. manages the exclusive automobile insurance program in Texas.
Anchor General Insurance Agency, Inc. (anchorgeneral.com) has 158 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 119 reviews with 5 stars · Clear filters
I appreciate Pauline's professionalism and friendliness. After patiently listening to my issues, she took the time to explain and walked me through step by step. She followed up quickly while always being positive.
By Diane A.
Response from Anchor General Insurance Agency, Inc.· Jun 8, 2021
We are glad Pauline was able to assist you. We appreciate your business and thank you for your time.
Young lady name Veronica. Took care of all my question I had about my policy. She was very helpful and had amazing customer service.
By customer
Response from Anchor General Insurance Agency, Inc.· May 7, 2021
We are glad Veronica was able to assist you. We appreciate your business and thank you for your time.
Muy amable..super atenta.
By Ana H.
Response from Anchor General Insurance Agency, Inc.· May 5, 2021
Nos complace poder asistirle , gracias por su comentario y esperamos seguir contando con su patrocinio.
Buena atencion, y exelente sra. Karla O. Muy amable
By customer
Response from Anchor General Insurance Agency, Inc.· May 4, 2021
Nos complace poder asistirle , gracias por su comentario y esperamos seguir contando con su patrocinio.
Pauline Holloway was amazing and knows her stuff, she knows what she’s doing. Very professional and friendly. I would like to add something for the company that they’re making our system not to be compatible so we don’t make a payment online so we pay there $8 fee so they make more money which is not fair specially during these times we are going through with covid19.
By customer
Response from Anchor General Insurance Agency, Inc.· May 3, 2021
We are glad Pauline was able to assist you. We apologize for the inconvenience. We are always looking into innovative ways to better your experience. We thank you and appreciate your business.
She was great! 🙂
By customer
Response from Anchor General Insurance Agency, Inc.· Apr 23, 2021
Thank you for the great feedback. We appreciate your time and business.
Superb customer service. Very patient and listened well. Got me the info I needed quickly. Very personable.
By Christopher C.
Response from Anchor General Insurance Agency, Inc.· Apr 23, 2021
We are glad you were able to get the help you were looking for. Thank you for your business.
Rep Veronica Diaz Nava was very helpful and very professional. A+ customer service.
By James
Response from Anchor General Insurance Agency, Inc.· Apr 22, 2021
We are glad Veronica was able to assist you. We appreciate your business and thank you for your time.
