Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
693 reviews
Ana LuisaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ana Luisa crafts high-quality, affordable jewelry essentials that stack up to real life. Tarnishproof, water-resistant, hypoallergenic: our pieces are engineered to withstand daily wear and are designed to be the foundation of your daily stack. Like your favorite pair of denim or trusty white tee—Ana Luisa is your jewelry uniform.
Ana Luisa (analuisa.com) has 693 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
693 approved reviews, newest moderated first
Happy with my purchase in spite of a shipping issue, which was quickly managed without any resistance. With such high confidence in customer service, there’s no doubt I will be returning for more product from the online store.
By customer
Response from Ana Luisa· Oct 16, 2026
Hi there. Thank you so much for the kind review! We’re so glad our team could resolve the shipping issue quickly for you.
Quick response and resolution
By Garine U.
Response from Ana Luisa· Oct 16, 2026
Hi there! Thank you for the wonderful feedback! We’re so glad we could get everything sorted out quickly for you. Hope to see you back again soon.
I wanted to join Ana Luisa and did. Then I read that I would be charged $50/month? I don't understand. So I cancelled. I have bought 2 items and like them very much.
By Sharon B.
Response from Ana Luisa· Oct 16, 2026
Hi there! So glad you love your new pieces! Our AL Luxe membership is 100% optional. For any future orders, simply select "Guest" at checkout so you can order without enrolling in the monthly membership or any recurring charges.
outstanding customer service
By Peggy
Response from Ana Luisa· Oct 16, 2026
Hi there! We're thrilled to hear you had such a great experience with our team. We really appreciate your support and look forward to serving you again soon.
Kris was responsive and extremely helpful!
By rachel Z.
Response from Ana Luisa· Oct 16, 2026
Hi there! Thank you so much for the wonderful review! We’re thrilled to hear Kris took great care of you. I'll be sure to pass along your kind words to her.
The service was fast and my problem was fixed without any pushback or delays.
By Mariana C.
Response from Ana Luisa· Oct 16, 2026
Hi there! We’re so glad we could resolve everything quickly and hassle-free for you. We look forward to seeing you again soon!
When checking out they AUTOMATICALLY sign you up for their $50/mo infinitely recurring monthly subscription. Should be considered fraud.
By EM
Response from Ana Luisa· Oct 16, 2026
Hi there! Our AL Luxe membership is 100% optional. For any future orders, simply select "Guest" at checkout so you can order without enrolling in the monthly membership or any recurring charges.
Love this product 🥰
By Miryam Lara - The Tile Shop, T.
Response from Ana Luisa· Oct 2, 2026
Hi there! Thank you so much for the love, we’re so thrilled you’re enjoying it! 🥰
