AmuseReviews of amuse.com

I have never had a purchase are transaction where i felt so violated or disrespected by a merchant! I placed my order with Amuse about 3AM Saturday morning 8-27-22. It is now 1:30PM Sunday and my order has not arrived. I've checked multiple times on the status: I'm informed That my order will be delivered on the 27th at the original time. I've tried calling and get messages that my call "can not be completed;" I just contacted Aero pay and cancelled my order: 34000046905. Not once during the 24 hours after my order was placed did anyone from Amuse reach out to explain what was going on! I finally placed an order with EAZE. I placed that order at 8:30 pm. They delivered within 45 minutes! I was going to wait and let my Amuse order be delivered until I saw a notice saying my order was going to be "delivered today the 27th of August of Aug.....between 1pm and 3pm.: That was on 28th. Such a complete lack of concern or respect for their clients time are Weekend plans and needs! +++++++++++++UPDATE!++++++++++++++++ A Day after my order was canceled AMUSE RE submitted the order and charged the full amount to my bank! What Scam Artists!!!

I'm very misplaced with my order. I placed my order yesterday at 7am for times between 12-1 and wasn't contacted till 2:30 that my order couldn't be fulfilled till 4-6pm. I told the representative that I had work at that time and wouldn't be home to receive it. We communicated the delivery for the next day. between 12-1. The representative never placed my order and after hrs of draining energy speaking to that crap amuse bot I contacted airgraft customer service who told me my order couldn't be fulfilled till 4-6pm. I can't spend my entire day moving around a schedule that can't be kept. Eaze was way easier. They honestly don't give a crapabout customer service at amuse

I was excited to order from a new delivery service, as Eaze seemed somewhat unreliable (I thought but boy was I about to find out about unreliable!) I’m not sure why they have you choose a delivery window at all. The first time I ordered from them, I got an automated text saying it was coming at the previously determined time. Then immediately got a text directly from the driver saying they were almost here. That ended up being fine that day bc I was already home, but otherwise I would have just missed it? I chocked it up to being a new business and maybe a careless driver and tried again. I chose a time window. The time window came and went and I heard nothing from anyone. There is NO customer support available. The chat bot can supposedly tell you the status of your order but when mine repeatedly said “undefined” I needed to speak to a human. No way no how!! There isn’t a phone number, email, or option to chat with an actual person ANYWHERE on their site. Somehow by googling I found an “amuse 911” email. I wrote to them and the auto reply said that most issues can be solved by using the chat. I’m not joking. I forwarded their email to themselves several times, with increasingly impatient language and continued to only receive the auto reply. After hassling them, the money was refunded but no one spoke to me at any point and the delivery just was never made. I am pretty sure that being held hostage by impending delivery (I stayed home for like 6 hours waiting), that the lengths and frustration I went through trying to communicate with anyone at this company, entitled me to more than just my money back. Getting my money back would make sense if I canceled the order sure. But entirely ghosting a customer for days? Can you give a girl a promo code or at least acknowledge how badly you performed at your one purpose? I came here to write this after ONE more attempt to give them the benefit of the doubt (why I don’t know) and after selecting all my items, go to order and there isn’t delivery available for days. You have to be kidding. I live in a major city! And I was attempting to order on Wednesday at 6pm! Just absolutely do not use this service.

From my personal experience. The moment you distribute your songs in their site, they start complaining about copyright issues even if you have a contract with BMI or ASCAP. Then after sometime, they block your account and profit over your shoulders with youtubeid, reels and tiktok monetization. Complicated to deal with. The support is terrible (Jonas) everytime bugs you complaining about some music that you have created. I did a test one time creating an AI music with Avaia and they raise a copyright issue for that even i have the legality to release the song. This site is a trash.

Their website is crap! Always crashing and never accurately displaying what they have in stock, Charging you for orders that do not go through and giving you hassle. There is always an issue ordering with them. Whatever you do, DO NOT BUY FOR THEM, THEY ARE TRASH!!! We need to teach these businesses to do better and the only way we can do that is by hitting them in their wallets- do not buy from here!

Terrible service . Please never use them I wasted my money The store should be reported and the site closed down Please read the reviews before ordering anything from them

Please Amuse I request you to actually respect our artist names/stage names . My stage name has a number in it but you don't show it which misleads people!! My stage name is "T4 Choyce" but you show it as "T Choyce" Please put some respect on your customers' names and please you should eliminate that rule of not allowing to use numbers in names like u were before.

I should've known that this was NOT a legitimate cannabis business because the prices alone for certain brands are TOO GOOD TO BE TRUE; & further to my frustration, the website is impossible to access in order to create an account; the website, however, is set up in a way to take advantage of customers who decide that they want to pay in advance, using debit or credit cards.... #huge_disappointment....