AmTrust Financial ServicesReviews of amtrustfinancial.com

I received a letter over 1 week ago from Amytrust. I have rung twice and sent an email with no response over 7 days. They claim ro get back in 3 days! The letter is in legal jargon to do with a mis sold mortgage that Pure Legal were taking up on my behalf then said they could not. That was several years ago. This letter is out of the blue and their customer service is shocking to say the least considering I know nothing about why they have contacted me. For all they know I could be a vulnerable adult or have a disability and this is how they support people with the customer service. This could cause serious issues for someone with mental health problems. Appalling!

As everyone else on here has stated, stay as far away from AmTrust as possible. We ended up with them for workman's comp. My wife and I choose to be exempt being the officers of the business. Everything was fine 2 years ago when we had regular employees but last year was very tough financially for us and we only used employees occasionally. Amtrust decided at the end of the year that they didn't get enough money so made up a number that my wife and I should have been paid. Mind you, this number they made up is about what the company did in gross revenue. A number that would be impossible for us to pay ourselves. We are now on our second dispute for their audit and they are demanding a payment of almost $4000. This is about 4 times what the quote was and what we paid last year to insure our part time staff. Like I said, not to be trusted. They are impossible to talk to as no one from the audit team is actually available by phone and their customer service team is very nice but can't actually help.

I have received a letter from them regarding missold mortgage, i dont understand the letter at all, dont know what to do with it, ive rang them twice now to be told all staff are busy st the moment please try later, just tried again on another day to be told this office is now closed, anyone tell me what to do please

Oh how I wish I would have checked Trustpilot first ! Insured my let properties through CIA for the past 7 years, who took out a policy with Amtrusteu or Nottingham Claims. My first ever claim and it’s been a waste of my time and money. They take a week or more to respond to emails and base the evidence in their favour. Now after see the other reviews I wish I would have not wasted my money and will find my own insurance with a reputable company in future. They don’t even deserve 1 star.

I have been in business for 10 years, and I have never experienced as many issues with a Workers’ Compensation company as I have with this one. During the two years I was insured with them, I disputed both audits. In one case, the State of Oregon ruled in my favor, and the other audit is still under dispute. This has resulted in unnecessary loss of time and money. My experience with this company has been extremely negative.

Strangely enough the bribe I was offered by this company to close claim, the phone call was never recorded because the person used his managers mobile phone to contact me 😂😂😂

Vara lite mänskliga, 89 dagar räcker inte, du måste vart arbetande i 90 dagar.

I’ve been dealing with AmTrust for my Workers’ Comp claim and this has been one of the most frustrating, disorganized experiences I’ve ever had. My adjuster, John Vic Salonga, and manager Tammy Williams have continuously failed to send my payments on time, even after I reported the issue multiple times. Because of their errors, my check was delayed for over three weeks, and since then the payments have never been on a consistent schedule. Instead of correcting the issue, they just keep issuing checks as if nothing happened. Every delay puts me further behind — I’ve had late rent fees, court and eviction paperwork filed every month, late utility bills, car payment issues, and I’m struggling to keep food in my home. When I explained this repeatedly to their manager, she called it a “courtesy” to send part of what I’m owed and then made me fill out more forms for the rest. It feels like they’re playing games instead of taking responsibility for their mistakes. Workers’ Comp is supposed to help injured workers stay afloat, not push them deeper into hardship. AmTrust has shown a complete lack of care and professionalism. I’m now pursuing a formal investigation and penalties through the Industrial Commission of Arizona for bad-faith handling and unreasonable delays. If you’re dealing with this company, document everything — emails, calls, and every missed payment. They’ve caused me months of stress and financial damage that could have been avoided with basic accountability. Even after I explained to them the law, they broke the poor business practices, the unfair business practices, the pattern of negligence and bad faith conduct how they can face sanctions and everything and steal. Nothing happens. They continue to act like they doing me a favor, instead of taking accountability. Thank God for social media cause it looks like they’re about to be famous.