Easy transaction
Easy transaction. Super fast shipping!!!
By Art L.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
152 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AMS Fireplace, a 15-year-old Southern California co. specializes in providing elegant, modern fireplace designs by top brands such as Kozy, Regency, Flare, and others. We work with licensed fireplace installers, architects, and designers all over the n...
AMS Fireplace Inc. (amsfireplace.com) has 152 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
152 approved reviews, newest moderated first
Easy transaction. Super fast shipping!!!
By Art L.
AMS Firepit provided responsive and professional service from ordering through delivery of the materials. Staff also answered all pre-order questions fully allowing me to make an informed judgment on the quantity of the materials ordered. This alone saved me considerable money in placing the final order.
By MWG - D.
Response from AMS Fireplace Inc.· Oct 10, 2024
Thank you for the encouraging words. Always happy to help
We absolutely love our firepit! After contacting local outfits and getting quotes starting at $7k we decided to go with AMS and couldn't be more happy. It was very well packaged, arrived in excellent condition and took minutes to set up and begin enjoying.
By Rick A.
Response from AMS Fireplace Inc.· Oct 10, 2024
We are pleased to hear that. Enjoy!
They stayed on top of my order and it got here on time as promised.
By Kenny W.
I purchased the 36 inch square AMS Fireplace Albany natural color pewter finish square Fire Pit Table made from glass fiber reinforced concrete and it looks terrific. It's like having a high-end resort at your house. With 65,000 Btu of heat output there is plenty of warmth. The included glass windscreen was easy to assemble and adds to the look and flame stability. This is a high quality product that was shipped by freight to our door in just a week.
By David B.
Good pricing with fast shipping. Packing could be better to prevent problems with leaking out during shipment.
By Dave
Excellent fire pit.
By Sandra N.
The product shipped with the wrong components. Customer service unable to help.
By Chris W.