Monday, November 9, 2026 · Customer reviews of US businesses
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495 reviews
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We are the leader in short and long term worldwide cellular phone and high speed mobile data rentals for short and long term travelers. With more than 65,000 individual rentals, direct connections with more than 50 tier 1 service provider and service in over 150 countries you can be assured of the highest quality and affordably priced solution. We also offer group and corporate travel options with discounted rate plans, premium VIP service, individualized custom billing options. Find out why nearly 100,000 individuals, over 350 travel professionals and countless large and small companies calls us their overseas communication provider.
Amigo U.S. (amigo-us.com) has 495 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 272 reviews with 5 stars · Clear filters
Amigo U.S. had the best rates for Israel. We chose unlimited daily calling to the U.S. and within Israel and loved it. They were fair about return shipping. Mine was delayed by July 4 holiday then it looked like my package took a week to arrive but I was not penalized. Very fair.
By Hali
Amigo is great for customer service. We have used them for our last few trips to Israel after a terrible experience with another company purveying short-tem phone rentals for Israel. Amigo, in contrast, has been fantastic. One example: last trip, my husband inadvertently left his phone home, so we arrived with only mine. I called the office to see if it was possible to add his minutes to my phone plan. The gentleman from Amigo interrupted me to say - "Would you like another phone?" He had one delivered that evening. We will always use Amigo.
By Moira
Overall, my SIM card worked well in my RAZR Motorola phone in Israel. Once in a while, slow data, but Israel is on 3G. Also, 36 hour battery is reduced to 14 hours - but not the fault of the sim. Very glad I used a sim from Amigo. Havent received final bill, but I trust all will be well.
By Jonathan
Everything good. Even though I have the Viber app, I needed the Amigo phone to make calls when I didn't have access to Wi-Fi. Given the number of calls I made from Israel to the U.S., the phone was remarkably cheap and worked perfectly. Phone arrived in plenty of time for departure, was easy to return.
By Howard
I was looking for an inexpensive phone that would provide basic communication ability during a two week trip to Israel. That is exactly what I got. Texting with basic phones is a pain, but for voice calls and as an alarm clock the little rental phone worked great.
By Doug
i was very pleased with costumer service too !
By tovi
We rented an Amigo phone on a recent 10 day trip to Israel. We ordered it online, and received it before our trip. During our trip, when we used it, the reception was perfect and clear. It was easy to use. When we returned home, we just packaged it up in the box provided, and sent it back. No problems at all. We were very pleased with the phone.
By Wendy
Our phone worked great for our entire vacation in Israel. Will recomend Amigo to everyone.
By Herb
