Ameris BankReviews of amerisbank.com

I have banked with Ameris in Atlanta for several years. I have a checking account that pays me a small amount of interest with no cost to me. There is never a wait to use a teller and their ATMs have been reliable. I have never had a problem that they didn't take of immediately.

I have been a customer with Ameris Bank (personal) for several years. My debit card was stolen outside a restaurant (I know, debit cards don't have any security, but I couldn't get a credit card at the time). I called the bank the next day when I noticed it missing. The representative assured me that I would be refunded, and I needed to follow up in 7-10 days to confirm. I call back the bank 10 days later, and they said there was NO RECORD of my first phone call. Since I was reporting the loss after the 7 day grace period, I would not be refunded. I escalated my issue several times. The manager could see that I had called Ameris Bank at the correct time, because some transactions were refunded and others were not. BUT she was unable to refund about $180 in stolen transactions. I was punished due to a mixup on their end. I'm closing my Ameris Bank account today.

Went in bank to reorder business checks asked about any new credit card promotions, teller knew of some asked if Hard or soft pull told it wasnt Hard pull. Applied. Got a credit monitoring alert an hour later... It was a Hard inquiry called teller who did new card with informed him of the Hard inquiry and that i asked beforehand b/c i know they bring score down, he denied remembering me asking that question and his response😤

I recently sold my house and the buyer's lender was Ameris Bank. The closing was called off by the underwriter not even a day before due to documentation issues with the buyer. My question to Ameris Bank is why set up a closing if you're client does not have all the sufficient documentation in place.

Mixed bag, They are very into account Security, that is a big plus. The negative, at some point though, it becomes such a hassle just to login. A 2 step login is good but give a reliable option to remember the device loging from so you don't always need an OPT code. Over the last 2 years, customer service is becoming less friendly. My Investment firm (Fidelity) which use to allow me to view my bank balances as part of my financial totals has come out and said they can no longer provide this option. The bank has stopped working with them, while none of my of my other financial companies or credit card companies have an issue. Trying to reorder checks is a royal pain. Bank website provides a link to check website, the information is not editable so they tell you to call bank customer service. Long wait times on the phone just to talk to a person.