AmeriGlide Distributing 2019, IncReviews of ameriglide.com

Very disappointed in the limbo status of delivery. I paid for my lift in full and was given a delivery date of last week of July. Upon an expectation of the lift arriving by July 31 2020 I started inquiring with my salesperson Monday July 27 to provide tracking info all I have gotten to date is an excuse that he is awaiting info . Let's be honest somebody in the ranks should be able to give a factual response NOTHING BUT CRICKETS

I have the platinum Stair Lift and after using it only two weeks it broke down and it took five weeks to get someone to come out and fix it I would not recommend this to anyone

The vertical lift is a nice unit except that mine blew a fuse after only 2 months. I called Ameriglide for service and got the royal run around.The lift was 10" below the upper landing point and I had to get the fire dept. to get her lifted up onto the deck.Now it appears that Ameriglide has no service dept because I got shuffeled around to both of their vendors and finally 4 days later I got thru to the company that built the unit, Atlas in Canada. The service tech was nice enough but said that they have only 2 techs to cover the US and Canada and that Ameriglide is supposed to have techs that can help.With the help of the factory tech I was able to trace it out to a blown fuse which he sent me but it took another 3 days. So, the lift was ouit of service for over 10 days.Totally unacceptable. Also beware of their shipping charges which for my unit came to $1245.00. I asked to be able to pick it up at their location and was told no that is not possible. Now I know why..the unit was manufactured in Canada not in the US as I was told by my sales person.And the shipping invoice from Atlas showed $756.00 for shipping, so Ameriglide added $500.00 in shipping charges to line their pockets.

I am very disatisfied. The stair lift I paid over five thousand dollars for is still not working after almost six weeks. Everyone is very nice, but that does NOT get my mother up the stairs. Another motor needed ordered. It took a while just to get it ordered. The parts are in and the installer has ghosted me. Phone calls not answered, messages ignored. Zero communication and we have a five thousand dollar decoration. I am very disappointed. If ANYONE at Ameiglidr Stair lift who can help sees this, please contact me. My mother is an invalid and we need this working.

Support and no warranty your on your own after purchase

Service after placing the order has been poor. The door did not have any spring hinges, or any way to return it to close position. There were insufficient instructions for the installers. I could not reach my sales person at AmeriGlide.

The stair live arrived with broken parts and a measurements were wrong that the salesperson helped us to do. After several calls and emails still is unresolved. Very disappointed in the service and the dishonesty when it comes to dealing with your customers. the bottom line is we want the airlift fixed installed properly that's all we want if that can't be done we would like to have a full refund of the monies paid.

Too many delays. We still have not gotten drawings to approve.