AmeriFreight, Inc.Reviews of amerifreight.net

Great communication. Professional and efficient interactions with Harry Davis. Felt like was taken care of well!

Great customer service and great transport service. Highly recommend.

Communication

Highly Recommend, Rosie was awesome And So Was The Driver, Rosie And The Driver Kept Me Informed Every Step Of The Way Thanks So Much ,Will Definitely Recommend AmeriFreight To Family And Friends Rosie You Are Awesome !!!!!!!

Amazing kindness and service from AmeriFreight! The shippers were late on both ends but compensated for it by providing a closer drop off at no additional charge.

My car was delivered early and in excellent condition so I want to take a moment to recommend this company to others looking to ship their car. I was very apprehensive when beginning this process but my very first contact was with Henry H, at AmeriFreight. He was so calm and helpful in explaining the process to me that I immediately relaxed. I truly appreciated his honesty about the pricing estimate as well as the scheduling procedures. Wanting to be thorough, I contacted two other highly rated companies and obtained similar information from them, but decided that the straightforward approach from Henry gave me confidence that they didn't and signed on. My trust was warranted and here's why: Customer service - All calls and email inquiries were answered quickly and completely. Notifications and follow-ups during the process also were helpful. If Henry wasn't available to respond there was always someone else to respond who could answer specific and general questions. Reputation/BBB rating - Although the other two companies I contacted both had A+ ratings with the BBB, I studied the complaints that were filed along with responses from each company and quickly discovered that a large percentage of complaints filed against AmeriFreight were a case of "mistaken identity." There is evidently another company operating with a similar name and the complaints should have been directed towards them and not AmeriFreight. These were all responded to politely by AmeriFreight and subsequently marked as satisfactorily resolved. To me this adequately explained the difference between an A and A+ rating. Price - Was within the predicted range I was given (and thanks to a couple of discounts was on the lower end of the range). This price was competitive with the other companies I contacted. Scheduling - I was notified one-week prior to my first available pickup date that a driver had been located at a company with a 4.9 star rating on the exact date that I had requested. Pick-up - With my agreement, the driver picked up the car two days earlier. It went smoothly and was handled to make it as convenient as possible. Drop-off - Right outside my home! I was delighted with this. Trip across the country (NY to OR) took a total of 5.5 days (pickup on Saturday morning, drop off on Thursday morning). Condition of vehicle - The car arrived in Oregon in exactly the same condition it left New York in (although it does need a trip to the car wash - it is January after all!). Based on my experience I would definitely use AmeriFreight again and recommend them to friends and family!

We needed to ship my son's car from Ohio to Connecticut where he is currently stationed. After looking around and not liking what I was seeing, I checked out AmeriFreight. The reviews won me over and I reached out and Michelle W. responded to me right away. I let her know we needed a few days to do some minor maintenance and would call back. On Monday my husband called Michelle and she got all the information I needed to complete, out to me via email and put it on the board. In short order their preferred carrier reached out and said they could pick the car up the next day. Michelle made the process super easy, explained everything so that we understood, and we got everything she needed back to her in a matter of minutes. The car was picked up the next morning (Tuesday) at 11am and was delivered the following morning (Wednesday) at 11am. Everything went perfectly! We could not be happier with our experience and would not hesitate to use their service again if needed. Thanks Michelle and AmeriFreight!!!

Michelle was awesome! She found us the perfect carrier who was able to accommodate our special needs. The carrier was exceptional and delivered our car from Texas to central Florida in two days.