America's Best Contacts & EyeglassesReviews of americasbest.com

I thought I had a bad experience. Looking over the reviews shows it is like a virus. The Tarpon Springs, Florida store just did a third adjustment on the same pair of glasses. Still not right and email contact to America’s Best, have been ignored. Apparently, nobody cares. DO NOT CONSIDER THIS COMPANY!!! Get your glasses almost anywhere else. Michael C.

If the employees and manager just stare at you when walk in and don't offer to help. If they tell you you are not allowed to sit in an empty station you don't go back. There was one young girl who came to help me, Thank you. The old women just stared. I regret buying eyeglasses from this business.

Everyone from start to finish were professional, very helpful, and very nice. I had my appointment at the new Chambersburg Pa store and the employees Tammy, Jessica, Sam, Danni, Mina were all terrific. Very pleasant experience.

Went in to get contact/eye exam. After exam went looking at glasses. Was ignored for 30 minutes. Other customers were asked if they needed help. No one asked if I was ready to checkout for the contact exam. Then finally I was asked if I was getting glasses. At that point no. About to leave and forgot I had to check out. Still had to wait. I was informed that my trial contacts would be in about a week and that I would be contacted to come in for the fitting, which was $40 not covered by insurance. I did not receive a phone call. I get a text survey about how my fitting went. Never even got the contacts. Its been weeks. A month goes by and still nothing. I had to go in and myself. The person was like yep they are here. WOW, it been a month and no lets go and try them on to make sure all is well. Then had the nerve to ask if I wanted the bag it came in. Why wouldn't I. Never again, paid for a fitting that I never received. bad business.

My husband has been trying to have a pair of glasses adjusted for months now. No one has been able to help. We stopped at our favorite America's best in Menifee on Haun Road. One of the sale associates, may have been the manager not only took care of his issue but improved his glass frames as well. He loves them now.

I saw the advert on tv a few months back and thought I should give them a try. After x8 return visits ( Gratiot, MI location) and assessments & doing the last one old school not by computer I finally got the lens I needed. This also came at an additional cost. They permanently damaged the lens of my original reading spectacles in the centre (it’s now rippled) that was completed in the UK through Specsavers. The quality of work done here hey, i can’t even compare. Say what you want about the name, but at the time the specs I walked away from via Specsavers (in UK) gave me HD Vision compared to that of America Best. So my opinion, if you are in need of an annual test or lens upgrades, go somewhere else, do. It stop here. The idea of HD or Chrystal clear Vision to them is unheard of. I’d definitely skip over if you are googling where to go.

My wife scheduled an eye exam with this company and experienced a highly frustrating series of communications. Despite confirming her appointment through multiple emails and calls (approximately 7 or 8 times), she received an excessive number of requests to reconfirm it. Additionally, she completed the required forms sent via email prior to her visit. Two days ago, yet another call was made, which went to voicemail, ambiguously stating her appointment was cancelled due to lack of confirmation. She immediately contacted the company to rectify the situation, and the appointment was reconfirmed. However, today, July 3rd, 2024, we were informed that the appointment was moved to another day without any prior notice. This entire experience reflects a serious lack of professionalism and respect for the patient’s time. We will not be engaging with this company again and strongly recommend seeking eye care services elsewhere. This has been an unequivocal waste of time. Mi esposa programó un examen ocular con esta empresa y experimentó una serie de comunicaciones sumamente frustrantes. A pesar de confirmar su cita a través de múltiples correos electrónicos y llamadas (aproximadamente 7 u 8 veces), recibió un número excesivo de solicitudes para volver a confirmar la cita. Además, completó los formularios requeridos enviados por correo electrónico antes de su visita. Hace dos días, se realizó otra llamada, que fue a correo de voz, indicando de manera ambigua que su cita había sido cancelada debido a la falta de confirmación. Ella contactó inmediatamente a la empresa para rectificar la situación y la cita fue reconfirmada. Sin embargo, hoy, 3 de julio de 2024, nos informaron que la cita fue cambiada a otro día sin previo aviso. Toda esta experiencia refleja una grave falta de profesionalismo y respeto por el tiempo del paciente. No volveremos a interactuar con esta empresa y recomendamos encarecidamente buscar servicios de atención ocular en otro lugar. Esto ha sido una pérdida de tiempo absoluta.

Went to check on my prescription for contact lenses and to make an appointment for an eye exam. I also Had two pair of glasses that needed to be adjusted. The first lady started to adjust them, but then decided to let the second lady do them because they were straight across. The second lady automatically said she could not do it because they weren’t from there. I told her that they always do it. She stated that it stopped a couple of days ago, I asked her so why was the first lady already starting on them? She said she don’t know very rude. I told her well that’s OK. I will cancel making my appointment and go somewhere when they can take care of everything. She stated very quickly and sharp. OK that’s fine then started another conversation with the first girl who was working on my glasses.This location was in Webster, Texas