Got charged $100 because I arrived late due to flight delay. They didn’t have the car I booked so I was given an upgrade to a bigger car with worse fuel economy. Agent was unhelpful
Got charged $100 because I arrived late for pick up.
By Matthew C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
44 reviews
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- Ofrecemos vehículos de Confianza - RENTAR EN EL SUR DE LA FLORIDA NUNCA FUE TAN FÁCIL ✉ [email protected]
Americars Rental Cars (americarsrc.com) has 44 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
Showing 42 reviews with 1 star · Clear filters
Got charged $100 because I arrived late for pick up.
By Matthew C.
DO NOT USE THIS COMPANY!!! There was no one there to meet us when we were due to collect our car and waited almost an hour. BUT worse than that - since the rental they did not release our security deposit - despite telling me that they had!!! Despite emailing every day they are now not responding at all!! Do not trust them!
By Owen L.