No complaints
I have two American tourister suitcases - large and cabin size. I have had these for a few years and have no complaints about product quality. I have not had to use their customer service, so cannot comment on that.
By Lucy W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
134 reviews
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American Tourister (americantourister.com) has 134 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
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I have two American tourister suitcases - large and cabin size. I have had these for a few years and have no complaints about product quality. I have not had to use their customer service, so cannot comment on that.
By Lucy W.