Highly recommended company.
Friendly, very helpful, prompt responses via email, easy ordering process. Payment on-site. Top products. Happy to use again. Highly recommended company.
By M. H.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
354 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With over 35 years of experience assisting business across industries, American Surplus has built a trusted reputation for exceeding customer's material handling needs. We work earnestly to match every customer with the exact new or used material handling equipment they require. Offering the most competitive prices in the industry puts American Surplus among the top suppliers nationwide for both new and used material handling equipment.American Surplus takes pride in knowing that customers feel comfortable calling in to discuss their current and future plans. Our skilled sales staff works one on one with each business owner, insuring they receive the product that best fulfills their unique application. Visit our warehouse and take a look at the wide array of pallet racking, conveyor, shelving, and mezzanine materials stored in our massive 1/2 million sqft. facility across 3 floors! A member of our sales team will gladly give you a tour, so feel free to swing by! Our doors are always open.President of American Surplus Inc., Bill DiMaio Jr., began his career in sales back in 1985. As he rapidly excelled in the industry, Bill decided to take on an even larger endeavor, to start his own company. With hard work and determination, Bill DiMaio Jr. and his supportive wife Claire DiMaio, became the only husband and wife team in the used material handling industry. Claire took charge of the accounting department & human resources, with the help of their son, Bill DiMaio III. American Surplus Inc. is a family business, and when you work with family, you are treated like family. A knowledgeable sales team with several members holding over 10 years of experience is an added benefit when contacting American Surplus Inc. Our trained staff not only provides the best price on used material handling equipment, they also offer valuable advice on any project you may have in mind. Confidently work through your project, from the initial idea, to shipping and installation, and beyond, kno
American Surplus (americansurplus.com) has 354 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 297 reviews with 5 stars · Clear filters
Friendly, very helpful, prompt responses via email, easy ordering process. Payment on-site. Top products. Happy to use again. Highly recommended company.
By M. H.
Accurate description. Product was of good quality. Quick shipping and helped arrange for delivery.
By ATM
Great customer service. Able to help us set up flatbed trucks. Have used for many years and never had any problems.
By Trusted Solutions G.
Could not have picked a better supplier to partner with for racking out our new warehouse space! I worked with Jim A and he was responsive to my requests and changes. He sent pics to show the quality of the product before I placed the order. The order was shipped as promised and arrived without issue. The decision to use American Surplus as the racking supplier for our warehouse expansion was the right decision. I will definitely use them on future projects.
By Al
Fast shipping, great communication and fair pricing!
By Trautman & S.
Easy choice selection, and they were very malleable. I had originally planned on picking up the material lift, but ended up changing to shipping and they were able to accommodate without a problem! Thank You!
By Ben
Quick & Easy with good follow up.
By Joe
Great pricing, and very responsive service. Very satisfied with the custom mezzanine, and will be duplicating this order in the coming months. Thanks very much!
By Scottythrust