Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
174 reviews
American Safety CouncilSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
American Safety Council is a leading online training provider offering state-approved driver education and traffic school courses, workplace safety training and continuing education programs that keep professionals and organizations compliant and credentialed.
American Safety Council (americansafetycouncil.com) has 174 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
174 approved reviews, newest moderated first
Justine was really great. She quickly caught on to what I needed and resolved the issue swiftly!
By Re
Response from American Safety Council· Oct 12, 2026
Thank you, Re! We'll share your kind words with Justine. We're glad she was able to resolve your issue so swiftly.
Caryl was courteous, patient, and knowledgeable. She was a true customer service professional! Customer service could be modeled after her interactions.
By Rob
Response from American Safety Council· Oct 12, 2026
Thank you, Rob! We're delighted Caryl was courteous and knowledgeable, and we'll make sure she hears your feedback.
The interface is very clear and straightfoward, and the curriculum is well structured so that you can quantify progress. I liked the visual and interactive aids provided with all the information. Additionally there is an excellent help service with fast response. Im especially thankful to Jestine who was able to hear out my case swiftly and smoothly.
By Nathan T.
Response from American Safety Council· Oct 12, 2026
Thank you, Nathan! We're glad you found the Joshua's Law course interface clear and the curriculum well structured. We'll share your kind words with Jestine.
Caryl Did an awesome job in aiding me through the dos and donts I am greatly impressed on how informed she is about the process. Left me satisfied and confident in completing my exam.
By Giuseppe E.
Response from American Safety Council· Oct 9, 2026
Thank you, Giuseppe! We're so happy Caryl helped you feel informed and confident heading into your exam. We'll be sure to pass along your kind words to her. Best of luck with your exam!
The experience was very good, the course and the questions were good and appropriate. My only problem was at the end of the test I was forced to go to a website to try for an automobile insurance. I had to call in to be able to get a copy of my certificate that I had paid for. Lots of props to Caryl she was very helpful to be able to get my certificate
By Salvador H.
Response from American Safety Council· Oct 6, 2026
Hi Salvador, thank you for the great review, and for the kind words about Caryl; we'll be sure she hears them. We're sorry about the insurance offer at the end of your test and the extra step to get your certificate, and we're passing that feedback to our team. We appreciate you letting us know!
Thank you for granting my request quikly.
By Young ran C.
Response from American Safety Council· Oct 6, 2026
Thank you for the kind words! We're so glad we could take care of your request quickly, and we appreciate you taking the time to let us know.
Kie was extremely helpful when I found out I purchased the wrong course. He gave me redirection and verified that the courses were the right ones for future reference. He was able to issue my refund process and also was nice.
By Ale
Response from American Safety Council· Sep 29, 2026
Thank you, Ale! We're so glad Kie was able to quickly sort out the mix-up with your course and get your refund processed. It's great to hear he made the experience easy and stress-free - we'll make sure he knows how much it was appreciated. Thanks for choosing American Safety Council!
Kie from customer support was good no complaints 10/10.
By George W.
Response from American Safety Council· Sep 29, 2026
Thanks so much, George! We're happy to hear Kie took great care of you and left you with zero complaints - that's exactly the kind of support we aim for. We'll pass along your kind words to him. Thanks for the 10/10 review!
