bad communication, still no site
I initially had a logo made by them for a new venture. That part went fairly smoothly and I elected to move forward with having them create a website. This is where they dropped the ball. The communication and satisfaction became horrific and I still do not have a site up. They lied about where they are based out of (I have no reason to believe they are in the US), and I have been shuffled between two reps. The final straw has been them insisting I schedule time with them on a Saturday, then they no call / no showed me. My website, which isn't complex, is over a month past due now and there are quantifiable negative data points reflecting how this is impacting my business. I can't recommend you go elsewhere enough. I would have had better result figuring out how chatgpt could have written my website.
By Paul
Response from American Logo Artist· Aug 21, 2026
Hi Paul, This review appears to have been posted on the wrong business profile. We have thoroughly checked our customer records and have no record of you ever being a customer of our company. We have never created a logo or website for you, received payment from you, assigned representatives to your project, or scheduled the Saturday meeting described in your review. While we understand you may have had a frustrating experience with another company, publicly attributing that experience to a business you did not work with is misleading to both us and prospective customers reading this page. We have reported the review to Trustpilot for verification. We respectfully ask that you check the company you actually worked with and move this review to the correct business profile. For anyone reading: the services and experience described in this review were not provided by our company, and Paul is not a customer in our records.