Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
235 reviews
america-transfers.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Travel safely with America Transfers to any destination in Cancun and Rivera Maya without worrying about delays and waiting.The airport-hotel transportation in Cancun with America Transfers is aimed at offering an excellent experience in every way from the hand of our local drivers to their destination in Cancun, Riviera Maya and Tulum
america-transfers.com (america-transfers.com) has 235 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
235 approved reviews, newest moderated first
David è stato molto cordiale e gentile!
By Fabiana V.
Response from america-transfers.com· Aug 11, 2026
Thank you for choosing America Transfers Fabiana! We are committed to providing the best private transportation in Cancun. It’s a pleasure to know you had a great experience with our transportation service. We hope to see you again in Cancun.
Servizio super efficiente! David è stato super professionale ci ha aspettato con 2h di ritardo. Super consigliato!!
By Cristiana V.
Response from america-transfers.com· Aug 11, 2026
Thank you for choosing America Transfers! We are committed to providing the best private transportation in Cancun. It’s a pleasure to know you had a great experience with our transportation service. We hope to see you again in Cancun.
David was very nice and let me practice my Spanish.
By Scott W.
Response from america-transfers.com· Aug 10, 2026
Thank you for the recommendation Scott! Our team works hard to provide punctual and friendly private transportation. We are happy to be part of your Cancun experience. Looking forward to your next visit with America Transfers!
I accidentally booked a pick up in Cancun back in May with America-Transfers. I cancelled within 2 hours of booking but I never received a credit for the charge on my credit card. America-Transfers never returned any of my inquiries regarding the missing credit. It states on their website that if you do not receive a credit within 15 business days, contact your credit card company to assist. So that's what I did. The open dispute was just resolved, 3 months later but I had to have my credit card company do the legwork for me as America-Transfers never responded nor did they give me the credit on a reservation I cancelled. I do not recommend using this company and if I could, I would give them zero stars! Their customer service is awful!
By Dawn
Response from america-transfers.com· Aug 10, 2026
Hi Dawn, we deeply apologize for the inconvenience and lack of communication regarding your cancellation and refund. This is certainly not the level of service we aim to provide for our Cancun airport transfers. Please contact us directly at +52 998 159 4075 or email [email protected] with your booking details so we can thoroughly review your case and ensure our support team addresses this issue.
Very happy with the service
By Luis F.
Response from america-transfers.com· Aug 10, 2026
Thank you for choosing America Transfers Luis! We are committed to providing the best private transportation in Cancun. It’s a pleasure to know you had a great experience with our transportation service. We hope to see you again in Cancun.
Fabiola nos dio un servicio 10/10. La recomendamos muchísimo
By David O.
Response from america-transfers.com· Aug 10, 2026
¡Muchas gracias por tu reseña David! Nos alegra saber que disfrutaste de nuestro transporte privado en Cancún. En America Transfers trabajamos para ofrecer el mejor servicio de traslados al aeropuerto y la Riviera Maya. ¡Esperamos verte de nuevo en tu próximo viaje!
Excelente servicio
By Erick P.
Response from america-transfers.com· Aug 10, 2026
¡Muchas gracias por tu reseña Erick! Nos alegra saber que disfrutaste de nuestro transporte privado en Cancún. En America Transfers trabajamos para ofrecer el mejor servicio de traslados al aeropuerto y la Riviera Maya. ¡Esperamos verte de nuevo en tu próximo viaje!
Fabuloso servicio Fabiola superatenta Gracias
By Salvador C.
Response from america-transfers.com· Aug 3, 2026
¡Agradecemos mucho tu reseña Salvador! Nos motiva saber que nuestro servicio de transporte cumplió tus expectativas. Gracias por confiar en America Transfers para tus traslados al aeropuerto de Cancún. ¡Buen viaje!
