The agent heard my dispute and assumed…
The agent heard my dispute and assumed responsibility with great service.
By c C.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,037 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 1,713 reviews with 5 stars · Clear filters
The agent heard my dispute and assumed responsibility with great service.
By c C.
Smells amazing and pretty spot on to Delina Exclusif. I’ve already run through a bottle and have repurchased with the 4th if July holiday sale. Customer service also reached out to me and noticed I was placing my second order. I appreciate a vendor that notices loyal customers.
By JamilaChanthey
Lucas was very helpful and resolved the issue quickly. Thank you so much
By Natalie V.
Great customer service experience. My order was lost in transit and without a hassle the customer service team sent a replacement. Very satisfied.
By Ed
Fantastic smells, the dream chaser smells just like my fiances Louis Vuitton and she loves the executive .26 on me.
By Cody
ALT is absolutely amazing. Their scents are incredibly close and pretty much spot on. Ive bought about 8 different fragrances from them and I honestly havent been disappointed a single time. I have brand colognes and I have people notice ALTs scents more than brand at times. Especially Agar Gold. That seems to be the fragrance that gets the most attention, as well as Executive 26. I appreciate their products and their amazing customer service.
By Aaron N.
This company sells great dupes colognes they smell great and last a long time. I get a lot of compliments. And they stand behind their products if you have any issues just message them for assistance their customer service is top notch
By Tony S.
Loved my experience was able to get a replacement and a swap out for what I actually ordered. Couldn't be more happy!
By Muccia G.