Very personable and friendly
Very personable and friendly. Given a discount code after the order as well!
By Mikal
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,037 reviews
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Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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Very personable and friendly. Given a discount code after the order as well!
By Mikal
Great customer service! The scents smell amazing and last long. I’m on my second order. These really are the best dupes I’ve smelled.
By Tamara
Smells good, customer service is very helpful! And good product
By Bekhzod M.
Alt Fragrances is Legit. Love the Executive scent. Customer service is fantastic as well.
By Kevin
I was searching for a fresh clean scent for every day and the Reality is my new obsession!! Hit the nail On the head!! I also ordered the Cherry Smash and also clean freah a little sweet but not too much!! My new scents are totally me!!
By Marjorie B.
I recently ordered five fragrances from ALT, and I’m really happy with them so far. They all smell great, and I’m honestly surprised at how long they last. I could still smell one of them eight hours after putting it on! I also had a few questions and concerns, so I reached out to customer service, and I have to say they were awesome. They got back to me quickly, were really friendly and helpful, and took care of everything without any hassle. You don’t always get that kind of service these days, so I definitely appreciate it. Between the fragrances and the way they treat their customers, I’m really glad I gave ALT a try. I’ll definitely be ordering again.
By Lucas O.
I received my 3-bottle pack quickly. Unfortunately, one of the bottles arrived damaged (and empty). I contacted customer support and they shipped another out immediately. The two I did receive smell amazing and I’m impressed with the prompt reply from customer support. Pricing is great! Highly recommend and will be ordering again!
By Al D.
I ordered the 3 for $99 dollars and am excited to see how they hold up compared to the originals. So for I’ve had a great experience with customer service (Trevor) and would recommend anyone give this company a try!
By Trevor H.