Very responsive aftersales team
Got into a confusing situation but the aftersales team was great. Everything got fixed in about an hour.
By Jerome F.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
54 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Alter Sleeves provide a Global marketplace allowing the purchase of printed inner sleeves for Magic: The Gathering cards, featuring hundreds of artists and shipping worldwide.
Alter Sleeves (altersleeves.com) has 54 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
54 approved reviews, newest moderated first
Got into a confusing situation but the aftersales team was great. Everything got fixed in about an hour.
By Jerome F.
There was a slight mistake in my order however the team at Alter Sleeves rectified it superbly by offering me an amazing promo code on my next order! This is why I come back!
By MinimanXC _.
Great company! Supports MtG content creators and stands behind their product. One of my sleeves was dominantly white, and as such the card behind showed through; they offered me an exchange or refund- that's good customer service.
By BtRB_Ver
I emailed support about the status of my order. I knew about a delay but didn't hear anything for weeks after that announcement. Dylan answered my support request and explained the situation, to which I totally understood; case closed. Now here's where it gets good. A week later, Dylan emails me-they just packaged my order and shipped it. I was like, "Dang! I didn't ask for this..." But you know what? I super appreciated it. The gesture goes far beyond my expectations for customer service and is nothing short of exemplary. Dylan, I hope your manager reads this and gives props where they're due. Thank you for your help! Stay safe out there and take care.
By Ray B.
Great product, great friendly people. Personalized my interest and keeps me coming back next time I'm looking for that bit of flair for my deck. Thanks again, you guys ROCK!!!
By Rick Stanfill J.
Fast and kind customer service
By pasquale S.
Very good experience, they answer as fast as they can while being nice and efficient.
By Julie T.
Extremely professional; help was always expedient and complete.
By Anthony P.