Really great customer service at both…
Really great customer service at both stores
By Anonymous
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
439 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Top outdoor gear and footwear from The North Face, Under Armour, Black Diamond, Mountain Hardwear, Smith, Patagonia, Kuhl, Arc'Teryx, and MSR. Free shipping on every order over $45 and no hassle returns!
Als.com (als.com) has 439 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 353 reviews with 5 stars · Clear filters
Really great customer service at both stores
By Anonymous
Fast. Affordable. Good with an exchange. Wouldn't hesitate to shop here again.
By Chicago
happy with transaction
By Curtis E.
Truly love the deals I find. I'm a single mother of five amazing kids and sometimes its hard to get them the latest sport fashions but here I am able to thank you
By Kimberly
Osprey Hydrapak is great. Lots of compartments, excellent water carrier and shoulder and waist straps to ease shoulder pressure. Service from Al's was excellent.
By Linda
Easy online ordering, showed in the estimated time. Great pricing when I placed my order. Still have not used it, haven't even opened the box. I would recommend.
By Patti
Purchased arm and knee pads online for a great price. They delivered them quickly and in perfect condition. I would purchase from them again.
By ZRider
Ordered a Patagonia backpack for 70% the cost of anywhere else. I’d researched this product online so I knew what to expect. It was a little bigger than anticipated so I sent it back and was refunded all of my money aside from a small restocking fee.
By Greg L.