I made a mistake in my order and they…
I made a mistake in my order and they helped me correct it quick with no questions asked.
By Hunter
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
439 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Top outdoor gear and footwear from The North Face, Under Armour, Black Diamond, Mountain Hardwear, Smith, Patagonia, Kuhl, Arc'Teryx, and MSR. Free shipping on every order over $45 and no hassle returns!
Als.com (als.com) has 439 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 353 reviews with 5 stars · Clear filters
I made a mistake in my order and they helped me correct it quick with no questions asked.
By Hunter
Great service. Easy order, pick up, and return.
By Gre
Fast shipping, always detailed information on products, and best prices can’t be beat!!
By KEE
I'm very satisfied with my first purchase from them. Be aware that website stock quantities might be inaccurate from actual stock on hand. I ordered several items including clearance items and one clearance item didn't have the quantity the website listed. I was already aware of this possibility because I had read other people's reviews from other sites before I purchased from Al's. They emailed me promptly and asked if I wanted a similar substitute item or to have the item refunded. I had them go ahead with the similar item and am pleased with it. Shipping was fast (and free with the minimum ship-for-free order amount). I wouldn't hesitate to buy from them again.
By J S.
My order came fast and was very neatly packaged, a detail that matters to me.
By Debra
great site. prompt shipping and delivery of item - got exactly what I ordered. no bad surprises.
By Joyce
Recommended, everything went smoothly, and even though the return policy had me a little worried (suggestions of restocking fees make me nervous), all went well.
By Charles
Shipping was fast, and the product as described. I recommend buying at Al's Sporting Goods.
By Antoine