Alps Collection & First Class Chalets is a scam
Alps Collection is a scam. They are now called First Class Chalets looking to rip more people off. STAY AWAY!
By Martin C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
13 reviews
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Alpscollection is listed under Activities & Tours.
Alpscollection (alpscollection.com) has 13 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
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Alps Collection is a scam. They are now called First Class Chalets looking to rip more people off. STAY AWAY!
By Martin C.
This is a scam, lost 5k USD. Same as below - do not use, anyone that has suggestions on how to go after bank please share. Thanks
By CHRIS M.
Be aware, this is a fake co. We’re looking for legal enforcement for our loss
By Kerem I.
Scam artist. Lost 5K on my deposit and would have lost a lot more had I paid the rest and not realised they were scammers. Don't go near them! Filed a police report. Their site should be pulled down immediately!
By Michael F.
DO NOT BOOK Alps Collection is a complete scam ! Like everyone else, didnt find Alps Collection in Trust pilot until today despite looking back in November, and despite suspicion and checks on the net nothing came up. Co gave assurances and registration numbers, office address etc., very convincing and helpful, never picked up the phone and was suspicios for balance payment as they asked to transfer to the chalet owner against a discount. Absolute scam despite appearances.
By Allan S.
Hi. The same thing happened to me about a pipe burst. Has anyone successfully received their payment back? I. Submitted a claim with my bank. We were meant to go to our chalet next week. They were constantly responsive throughout the booking Don’t use alps collection.
By Ryan W.
My frinds and I got scammed, this is a FAKE site. Please pay attention, we lost a ton of money
By NS
We were totally scammed! We lost $9k when renting a chalet from the Alps Collection. They emailed us and told us a pipe broke and not to come. Never heard from them again.
By Kelly H.