I ordered boots that were alas too…
I ordered boots that were alas too small so had to return them. the returns process was easy and very quick ,and received full refund promptly. very good service
By Paul K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
174 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Alpinestars is a manufacturer of clothing and protective gear for motorsports and action sports founded in 1963, and located in Asolo, Italy.
Alpinestars (alpinestars.com) has 174 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
174 approved reviews, newest moderated first
I ordered boots that were alas too small so had to return them. the returns process was easy and very quick ,and received full refund promptly. very good service
By Paul K.
Good and easy process with great follow up!
By Balázs C.
Servizio eccellente
By Antonio Di M.
innanzi tutto i prodotti sono da segnalare come Eccellenti, perche' sono comodi di ottima fattura e si possono sfruttare anche le buone offerte che propongono.
By Massimo
Toller Service was Lieferung und Austausch auf andere Grösse betrifft. Qualität der Ware von Alpinestars ist unvergleichlich von höchster Qualität in Design und Verarbeitung. Einfach perfekt.
By Richard G.
I ordered an $805 helmet from Alpinestars, it was too small, they allow returns, but you have to pay for it. I ended up paying UPS $110.00 (their cheapest with insurance), so basically it costs you $110 just to try on a helmet....I will never give Alpinestars another penny of my money.
By Tim W.
Todo muy fácil Para cambiar artículos buena comunicación rápido y siempre informado Gracias
By Jordi
Now been 3 days waiting for a human to contact me to arrange how to send parcel back for a refund as I don't have a printer. Seems like they completely refusing to comply. Would not buy anything from this company again. Simple fact I am now 225 pounds out of pocket. Due to alpinestars selling smaller clothes than they tell you and refusing to speak to me for a refund. Day whatever it is now, ups are refusing to pick up the item and alpinestars is refusing any contact so will be now ringing a solicitor as this is disgusting behaviour
By richard S.