Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
711 reviews
Alphamarts.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Online shopping for a great selection of camping, outdoor, patio, home and kitchen and other items by Alphamarts.com, Best Service & Free Shipping.
Alphamarts.com (alphamarts.com) has 711 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 569 reviews with 5 stars · Clear filters
Alphamarts outdoor patio set is well-designed and comfortable. One of four chairs had a defect, but Alphmarts staff responded in less than 24 hours, on a Sunday, and replacement part received in just days. Super responsive customer service.
By Empty-handed B.
Ordered Side Table E02GF0704-053-01 through local retailor and unit top arrived damaged. Contacted Alphamarts per the instructions in the box. They showed immediate concern and replaced the unit within 2 weeks. Excellent support. Nice little side table for our patio chairs. Can place an umbrella through the center and a weight at the base for the unbrella.
By Gary H.
We are quite impressed with the solid customer service we had with our umbrella. I had a daily email trying to help us through our issue! Zora, Anna and Jane need to be employees of the month!! They were very helpful and VERY PATIENT!!! Thank you for your persistence!! After 2 parts sent We now have a fully functional umbrella again!!! YAY!!
By Libby M.
Loved my new outdoor griddle, but one part had a flaw. Alphamarts was quick to reply and provide a replacement part. Very helpful and courteous. Thank you!
By Mark E.
I ordered outdoor dining chairs and a part was left out of the box. I contacted Farrah (Alpha Mart Holdings LLC) and I received a replacement. I wasn't sure if I would but I now believe in customer service again!
By Mary M.
I ordered a grill and it had a small defect in the handle. I contacted customer service and got great response time, they asked what was wrong and in just a few days I had the replacement part at my door. No headaches, no hassles, just top notch customer service!!
By Chris F.
Very pleased with our purchase and the superior customer service we received. One chair arm arrived in damaged condition. I emailed the company and received a prompt response. Company reps were careful to verify the exact part needed and kept me informed of replacement process. The new part was sent quickly and now our patio dining set is complete.
By Elisa N.
The table and chairs are great! The first table arrived with a problem because of shipping. We have been very satisfied with the process the company provided and the replacement. They were professional, helpful, and courteous.
By Lois W.
